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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
819 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
Contact Dealership

1333 Park Avenue West

Highland Park, IL

60035

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Showing 819 reviews

November 08, 2026

Always like coming to an old fashioned dealer that does great work without trying to sell you what you don't need More

by CHRIS.FANELLA
Recommend Dealer
Yes
Employees Worked With
Rocky
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November 08, 2026

Greta knowledgeable people to work with. Very trustworthy I would highly recommend them to everyone More

by CHRIS.FANELLA
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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November 05, 2026

Service was fine. It just took twice as long as we were told when we dropped it off. 5 hrs instead of 2.5 hrs . Got impressions they were short staffed. All we needed More

by iplantm
Recommend Dealer
Yes
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Nov 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for your feedback! We apologize for the delay and understand how important accurate timing is for your schedule. We appreciate your patience and hope to serve you more efficiently next time! Chris Fanella Service Department at (847) 433-7200.

November 04, 2026

They finished working on my car inspection and ordered me a new tire it was effectively. More

by PLIBBIN
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2026

My car was serviced and I was called when it was ready. I paid my bill and drive home in a nice clean car. More

by PLIBBIN
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
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Nov 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2026

Great service Does his job well and communicates well Takes care of me well Awesome More

by bob2186
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Print
Nov 06, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2026

He Did not mention that was a problem with opening the car's hood. I could not open the hood after the service was done. The next appointment is 2 weeks from now, just to look at it. Very disappointed. More

by zid
Recommend Dealer
No
Employees Worked With
George adams
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Nov 03, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for your feedback. We apologize for the inconvenience you experienced with your car's hood. Please contact Chris Fanella in our Service Department at (847) 433-7200 so we can work to improve your experience.

October 29, 2026

They called me regarding a service my car needed. They were very polite and efficient at scheduling my appointment. The service quickly and they did a great job More

by CURLYLAUREN
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 31, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for your positive review! We can't wait to serve you again soon.

October 23, 2026

I would hire him immediately! Courteous gets the job done and listens to what my needs are for my Bronco He's excellent Great customer service from him!!! More

by zlatat
Recommend Dealer
Yes
Employees Worked With
Gambino
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Oct 25, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our service. Our team is dedicated to meeting our customers' needs, and your feedback motivates us to keep up the great work. We look forward to serving you again!

October 23, 2026

Car came out beautifully. I was a bit upset that check engine light being on wasn’t addressed when I was in for an oil change, tire rotation, etc. two weeks earlier. That cou More

by FordLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 25, 2026 -

Highland Park Ford Lincoln responded

Thank you for your feedback! We're thrilled to hear you loved the results of your car. We apologize for the oversight regarding the check engine light and appreciate your understanding. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Chris Fanella in our Service Department at (847) 433-7200.

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