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Highland Park Ford Lincoln
Highland Park, IL
608 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs.
Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 608 reviews
August 12, 2020
very good salesman Cordale took care of everything it is a very good place to purchase a Lincoln vehicle. Only issue is its too far away from home. The vehicle has an issue with the check engine light it is a very good place to purchase a Lincoln vehicle. Only issue is its too far away from home. The vehicle has an issue with the check engine light and that is a problem since we are 200 miles away. A 2017 vehicle for over 30K dollars should not have the check engine light come on. More
by funeral director
Employees Worked With
Dale
July 22, 2020
HP Lincoln Rocks Marty and Sussana were amazing. They listened, were patient and ultimately found me the exact car I needed for a great price. No pressure. Nothing Marty and Sussana were amazing. They listened, were patient and ultimately found me the exact car I needed for a great price. No pressure. Nothing but support. A+ More
by satisfied 2020
Employees Worked With
Sussana
June 12, 2020
friendly knowledgeable people who always treat me honestly both barry Jacobson and Chuck Benkiel are excellent guys to do business with and I always feel extremely comfortable dealing with them honestly both barry Jacobson and Chuck Benkiel are excellent guys to do business with and I always feel extremely comfortable dealing with them More
by abstarkston
Employees Worked With
Chuck Benkiel,Barry Jacobson
March 16, 2020
Amazing customer service I had a great experience with this purchase. The manager was Matt Price. He was very kind and was able to finish documentation and hand over the car i I had a great experience with this purchase. The manager was Matt Price. He was very kind and was able to finish documentation and hand over the car in a timely fashion. More
by usveteranslimo
Employees Worked With
MATT PRICE
February 14, 2020
just what i need thank you for your attention and we will see you soon to get another Lincoln, just what i was searching you provided for me , thanks again thank you for your attention and we will see you soon to get another Lincoln, just what i was searching you provided for me , thanks again More
by emiro159
Employees Worked With
Matt Price
January 31, 2020
Best Dealer You can never go wrong with a purchase from Highland Park Ford & Lincoln. My family has purchased new and used vehicles from this dealership. The pr You can never go wrong with a purchase from Highland Park Ford & Lincoln. My family has purchased new and used vehicles from this dealership. The product and service are always above what you expect. Matt Price always treats you as family, knows your needs in a vehicle, prices the vehicle below the average market price, partners with financing institution's with the goal to work with an individuals monetary situation, and service after the sale. Best Regards, The Miller Family More
by J Miller
Employees Worked With
Matt Price and Jesse Morzy
January 28, 2020
Worst Service Department I scheduled a 9AM service appointment because my Engine Light went back on after 1 day it was supposedly fixed. When I arrived to the service departm I scheduled a 9AM service appointment because my Engine Light went back on after 1 day it was supposedly fixed. When I arrived to the service department, no one acknowledged me. I waited half an hour, standing in front of 4 workers and no one would assist me. I finally had to take my car without anyone asking me if I needed anything. Awful customer service in that department. They all pretended to be busy. More
by wsteele
Employees Worked With
Ignored
December 23, 2019
When I bought the vehicle the door panel light was not working. The problem was not fixed. I also had a jerk in the shift that they say couldn't be found. I left the car for almost two weeks and couldn' working. The problem was not fixed. I also had a jerk in the shift that they say couldn't be found. I left the car for almost two weeks and couldn't work because it's a Livery vehicle. More
by Jerrycamp50
Employees Worked With
Don't know
December 19, 2019
You dropped the ball this time! I brought my 2012 Fusion Hybrid in for the airbag replacement, and the job was done promptly. But on the way home I noticed that the heater/AC fan wa I brought my 2012 Fusion Hybrid in for the airbag replacement, and the job was done promptly. But on the way home I noticed that the heater/AC fan wasn't working (it had been working when I dropped my car off for the airbag work). I called Highland Park Ford and explained the problem, and the service rep said that it was possible that the fan motor was not reconnected when the airbag work was done. So I had to make a second trip (I live nearly 20 miles from HP Ford) without any heat or defrosting, and the temperature was in the teens. They quickly fixed the problem, which was the mechanic failed to reconnect the fan motor. It was done free of charge, plus they washed my car, but this should not happen. I've always had good experiences with HP Ford's service department, but they dropped the ball this time. More
by craigsirles
Employees Worked With
Two gentlemen at the service counter, both of whom were very nice.
December 17, 2019
Some of My 2019 MKT problems solved by visiting them Some of My 2019 MKT problems solved by visiting them Steve I I don't know how to thank you good hospitality with old people Some of My 2019 MKT problems solved by visiting them Steve I I don't know how to thank you good hospitality with old people More
by usralimo
Employees Worked With
Service guy name Steve by the counter service down to earth especially with old people very good man
