Hilbish Ford
Kannapolis, NC
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Showing 110 reviews
Sales personnel were friendly, knowledgeable and helpful. Explained features of the car. Also informed me of special deal on that make if car. Explained features of the car. Also informed me of special deal on that make if car. More
My husband and I absolutely LOVE working with the people at Hilbish Ford. Whether it’s service or sales, they all make you feel like family and take very good care of you. We have been going there for years at Hilbish Ford. Whether it’s service or sales, they all make you feel like family and take very good care of you. We have been going there for years! You need sales, as for Brittnee/Team Maverick and service ask Jody!! They are our personal go to. ☺️ More
Awful Company purchased a truck finance manager put a 535 maintenance package on the contract without my ok never found out until 30 days later called in to cancel an get my money back said not a problem an maintenance package on the contract without my ok never found out until 30 days later called in to cancel an get my money back said not a problem an still 8 months later finally receive a check for 380 less than what I was suppose to get saying I have to pay a cancellation fee of 125$ for something I never agree for family owned company but they won’t return any calls bad bad dealer would stay away from people like this . Would never do business with or want anyone else to have to pay for something they didn’t want so check all paperwork before leaving this bad business More
I would like to thank the service manager (don't know his name but he was a big man and I met him about 8:30 am 11/23/22). He was very polite and helpful. He thanked me for my military service opened the c name but he was a big man and I met him about 8:30 am 11/23/22). He was very polite and helpful. He thanked me for my military service opened the car door for me as I was leaving.The service dept. put on a new air bag in a very short time and I was on my way. Most employees spoke to me as I passed by. This dealership is much nicer than Cloninger Ford in Salisbury. I am now thru with Cloninger Ford. Their people will not do anything for the customer and are actually rude. Especially the internet sales dept. and some service managers. James Simpson More
I drove to Hilbish from out of state to buy a new Ford Bronco. The paperwork was ready and the process was yuck and efficient. Brittany and all the staff at Hilbish did a. Great job making for a stress fr Bronco. The paperwork was ready and the process was yuck and efficient. Brittany and all the staff at Hilbish did a. Great job making for a stress free buying experience! More
My very recent purchase needs $1200 work, it's a used car but needed attention before the sale!!! No one has contacted me about my report to them. but needed attention before the sale!!! No one has contacted me about my report to them. More
They sold us a vehicle that wasn't driven 40 miles, it broke down, had to be towed and cost of repairs were nearly $800 and they wouldn't even work with us on the repair cost. Oh by the way it broke down broke down, had to be towed and cost of repairs were nearly $800 and they wouldn't even work with us on the repair cost. Oh by the way it broke down on the same day I made my first payment More