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Hilbish Ford

Kannapolis, NC

3.5
115 Reviews

2600 South Cannon Boulevard

Kannapolis, NC

28083

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Showing 115 reviews

August 11, 2021

The service department is the best in the region for fast and efficient service period. More

by Tobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Terry and Ms. Brianna.
June 04, 2021

I have been leasing from Hilbish Ford since 2013 with excellent service on every vehicle, all Ford Explorers. Truly loved my Explorers, but decided it was time to give up my third row seating (grandkids More

by Cyber Orange Mama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Houck
March 03, 2021

Jennifer went above and beyond to make sure I knew how my the features worked new Explorer ST. I am so happy with my Explorer. More

by Cautiondog1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
February 17, 2021

Dealership sales staff treated like family. Did not try to push me in my decision making. Told me to take my time, made sure that I had answers to all my questions. Made my buying experience easily and s More

by Jim Corriher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alissa Johnson, Mike Ferrell, Jasmine Pinckney
February 07, 2021

Jennifer went overboard to make the buying experience enjoyable, Vehicle was prepped and ready to go. The price was reasonable with little haggling required. Would definitely buy from them again. More

by japmrfinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
January 03, 2021

Great customer service and friendly staff. Thanks for going out of the way to make the deal happen. Would recommend to my friends and family More

by assila1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
October 13, 2020

0 Stars. Day 1: Broke Door Panel Control removing it (didn't tell me) Claimed Door Panel Control needed replacing. Day 2: Put new door panel Control in....couldn't get it to work either. Couldn't More

by releep714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
October 06, 2020

Great representation from all involved. Had a small service requirement and dealership excelled and remedied quickly. Highly recommend Hilbish and will definitely return for future purchases. More

by Jkimd4010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Rowland/thank you Tim Vaughn
September 27, 2020

I had a great experience, I went looking for an explorer but ended up with what i really wanted the F150. My only issue was i wasn't offered running boards and a bed cover. More

by Lilnook1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
August 17, 2020

Jennifer was amazing, She met all my expectations, Took the time that was needed to get the deal done. Truck was clean and made getting options put on truck easy More

by arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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