Hiley Acura

All the service personnel have been friendly and helpful. Service is done as explained. Coupons help make the service a good value. The waiting room is clean and well stocked. Service is done as explained. Coupons help make the service a good value. The waiting room is clean and well stocked. More

I found this dealership to be very customer orientated. They are very friendly and go the extra mile to please. I was very happy about my experience. One problem I gave them was not fixed. Mechanic was r They are very friendly and go the extra mile to please. I was very happy about my experience. One problem I gave them was not fixed. Mechanic was rated lower than the service writer. More

They know how to take care of the customer. It's the best in auto customer service. Jimmie has worked with me to keep the service cost in line with my budget and in last five years I have had no trouble on t in auto customer service. Jimmie has worked with me to keep the service cost in line with my budget and in last five years I have had no trouble on the road. 100,000 miles still like new. More

Amanda was awesome. she gave me all the answers and helped me through the entire day. looked at several options. thank you for all the great answers. helped me through the entire day. looked at several options. thank you for all the great answers. More

The service guy helped me out alot. they are great. I really like what they did to my car. I will recommended to my other friend. really like what they did to my car. I will recommended to my other friend. More

Get the job done on time. Provide car rental while my car was in the shop. Convenient location to pick up and drop off car. was in the shop. Convenient location to pick up and drop off car. More

They say what they are going to do and do what they say. The service staff is top notch, in particlar, Taylor. The technicians are very knowledgeable and the work gets done complete and on time. The service staff is top notch, in particlar, Taylor. The technicians are very knowledgeable and the work gets done complete and on time. More

We have dealt with Churchill Acura for several years, and keep coming back because they are competitive, knowledgeable, friendly and accommodating. The wife and I decided long ago that Acura offers the best keep coming back because they are competitive, knowledgeable, friendly and accommodating. The wife and I decided long ago that Acura offers the best combination of value, content, quality and price, and even though there are other Acura dealers in our area, we always go back to Churchill. The main reason we do is because Sharbel, the GM, always tends to us personally, and he cuts right to the chase and gives us the fairest deal he can without the usual car-buying nonsense. The general sales staff are knowledgeable and helpful, too. In addition, Mr. Churchill himself is directly involved in the business and is a personable and customer-friendly gentleman. Our experiences with the service department have always been excellent, too, although our Acuras don't tend to need much service beyond regular maintenance. We'll keep coming back as long as we continue to get the treatment Churchill has given us in the past. By the way - we just leased two 2012 TL's in the last 24 hours - one for me and one for the wife! More

Mark smith has got to be the most laid back, non arrogant, non-pushy cars salesman I have ever come across. I have not yet purchased a vehicle from him, however he is looking for exactly what I want arrogant, non-pushy cars salesman I have ever come across. I have not yet purchased a vehicle from him, however he is looking for exactly what I want. He has listened to every detail in what I am looking for. They had two cars I was interested in. One had sold, since my work schedule wouldn't let me get there in a timely manner. The other was perfect...until we started it up. It had a knock In the engine. He immediately took it to the service center to have it checked out. That car will not be sold on thier lot. They will not let a customer walk away with a car that has issues. While I am disappointed I won't be getting that car....I am very pleased that they did not try and mask the problem!!! They are honest and caring. I truly hope to do business with them!! More

Dont I wish I had read these reviews too, but my experience at MCA was horrible as well. What a lesson for my 9 year old who was with me how to completely ruin repeat business and positive refer experience at MCA was horrible as well. What a lesson for my 9 year old who was with me how to completely ruin repeat business and positive referrals. After three hours of haggling a monthly payment with Mo (yes I know) I had to wait till the finance man to see the sale price of the car, my trade in value and loan points. Had to haggle in the finance office. The price jumped 30 bucks a month with this guy. So tired of hearing, "comon, meet me halfway". Finally walked out, demanded they "un valet" my car and give me back my keys. Ultimately, I got the car I wanted for the price I wanted. But they still screwed me in the end. I went back to finalize the paperwork the next day and get the other keys and fob to the car. I was told "Oh sorry, you bought it as is". No freaking way. You only have one key and no fob? Seriously? This HAS to be one of the top two worst car buying experiences ever. I asked to talk to "Chris" the GM. He avoided me and sent the "business manager" to placate me. Business Manager says, "we're slammed today, Come back Monday and we'll try to scrounge up a fob for you" These guys suck. Avoid at all costs. More