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Hiley Audi Volkswagen Of Huntsville
Huntsville, AL
543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 543 reviews
November 28, 2009
Staff was very responsive to my needs. They worked quickly to make this a pleasurable experience. Details that could not be handled the day of the sale were scheduled. I anticipate the service depa quickly to make this a pleasurable experience. Details that could not be handled the day of the sale were scheduled. I anticipate the service department will be as good as the sales staff. This is my first Volkswagen, actually I have never purchased anything but Honda. I hope the Beetle meets all my expectations and more. More
by Jan Lenz
Employees Worked With
Matt Kosmoski, Brad, Larry
July 04, 2007
They have worked on my Audi three times since I've owned it. Ronnie and Jeff are always friendly and helpful. My questions are answered promptly. The price estimates are correct to the penny every time. it. Ronnie and Jeff are always friendly and helpful. My questions are answered promptly. The price estimates are correct to the penny every time. Things are explained to me in detail. The price is a little high, which is typical for Audi, but the service makes it worth my while. I intend to keep doing business with these guys. More
by lepearso
Employees Worked With
Ronnie & Jeff
December 14, 2006
We own a 2002 A6. We love the car, but have had nothing but problems from the service department. At least half the time, no one answers the phone during reglular business hours, so you have to leave a mes but problems from the service department. At least half the time, no one answers the phone during reglular business hours, so you have to leave a message. In the past 13 months, the power steering pump has been replaced 3 times. Each time, it took 3-4 days to get the part and another day for the repair. Service dept is consistently condescending to my wife, as if she doesn't know what she is talking about and this is the car she drives 75% of the time. We will never buy another vehicle from this dealership due to the service departent. More
by wesbrownjr
