Hiley Buick GMC
Fort Worth, TX
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Great people to work with! ! Thanks to Chris and Jason for the help finding what we were looking for. They made everything go quick and easy! ! Thanks to Chris and Jason for the help finding what we were looking for. They made everything go quick and easy! More
**⭐☆☆☆☆ 1 star** Total bait-and-switch. I filled out the purchase information directly through the GMC website and received pricing and deal terms tied to **Hiley Buick GMC in Fort Worth I filled out the purchase information directly through the GMC website and received pricing and deal terms tied to **Hiley Buick GMC in Fort Worth**. Based on that information, I spent the time following up, only to be told the dealership would not honor the price that was provided. This was a complete waste of time. Advertising one price online and then backing away from it once a customer engages is the definition of bait-and-switch. If the dealership has no intention of honoring GMC’s online pricing, they shouldn’t allow it to be presented in the first place. I would not recommend this dealership to anyone looking for a straightforward or honest buying experience. 1 More
Buyer Beware! !! The price advertised on their website is not the price they will sell for. Even though they spend lots of time and space to show you an advertised !! The price advertised on their website is not the price they will sell for. Even though they spend lots of time and space to show you an advertised price you must look for the not so obvious grey disclaimer that states that the dealer sets the final price and that addon's and fees are not included. And they are significant amounting to thousands more than the advertised price. Hiley immoral and should be illegal. Same old stuff that makes buying a car so distasteful and sadly gives dealers the bad reputation they have earned. More
Norman did a good job with the sale and demonstration of my vehicle. Pricing arranged by Brian was attractive. There were some challenges with finance and registration but nothing major. my vehicle. Pricing arranged by Brian was attractive. There were some challenges with finance and registration but nothing major. More
Sales staff were ready when I arrived at the appointment. They had the vehicle ready. Brandon did a great job showing and explained the features on the vehicle. They had the vehicle ready. Brandon did a great job showing and explained the features on the vehicle. More
Luke is a fantastic service advisor. Responsive and excellent communication about vehicle issues, explanation and proactively assisted in applying GM Rewards dollars towards bill Responsive and excellent communication about vehicle issues, explanation and proactively assisted in applying GM Rewards dollars towards bill More

