Back

Hiley Buick GMC

Fort Worth, TX

4.2
264 Reviews

3535 W. Loop 820 S.

Fort Worth, TX

76116

Directions

By Type

Showing 264 reviews

July 07, 2011

I had a warranty issue on my vehicle and went to the dealer. John in service greeted me with a smile and took the time to listen and understand my car's issue. He escorted me to the waiting room, (as More

by swilks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (In Service)
July 07, 2011

Great experience, salesman (Jon Clark) was very polite and a pleasure to work with. All employees were cordial and friendly. I highly recommend this dealership. More

by FMWright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Clark
July 07, 2011

I brought the vehicle in for service for warranty items. They were able to correct issues which were not successfully repaired by another dealership. Overall it was a very positive experience. More

by Mdyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
June 30, 2011

I am completley staisfied with the service I received from the moment I drove into the parking lot, got out of my car, and was greeted by Jackson. He was very polite and pleasant to work with. From the More

by Nancy Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Jackson, Trey McGee, another young man in finance, can't remember his name.
June 25, 2011

Mr. Tristan was an excellent representative to the company he is employed by. I am very satisfied and will definitely be back to buy a vehicle from him again. Thanks again to all the friendly faces More

by jcaraway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Tristan
June 23, 2011

Very accommodating to get us in right away for an oil change. They checked to make sure everything was ok. Free car wash and vacuum with the oil change which was great. Employees were courteous and hel More

by Happyb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
June 23, 2011

I received excellent and friendly service from the moment I dropped off my car until they pulled it around for me to drive home. More

by Gayleteubanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh- service advisor
June 23, 2011

My husband and I just went there for an oil change and left with a beautiful Lacrosse CXS. We had a wonderful experienc with our salesmen Teddy. He took care of us and few hours later we were headed home. More

by jacgutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy G.
June 20, 2011

As always, Hiley's service department was great! The service was quick and convenient and they took care of all of my needs. If you need a service center to take care of your GM auto needs, I would str More

by mlkornegay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (Service Advisor)
June 14, 2011

My overall experience with Hiley was great! I was in and out in a matter of a few hours. I got the price I wanted and a better SUV than I expected. Ted Govea my sales man was very knowlegable and helpful More

by katviar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Govea
...
24
...