
Hiley Buick GMC
Fort Worth, TX
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I had a warranty issue on my vehicle and went to the dealer. John in service greeted me with a smile and took the time to listen and understand my car's issue. He escorted me to the waiting room, (as dealer. John in service greeted me with a smile and took the time to listen and understand my car's issue. He escorted me to the waiting room, (as opposed to just pointing). He came by the waiting area a little later to updated me, and then shortly afterwards told me that he was going to put me into a vehicle to use because the part my car needed was not available locally. It is John's easy-going nature and attentiveness and concern that will insure that my cars are only serviced at Hiley Buick GMC. More
Great experience, salesman (Jon Clark) was very polite and a pleasure to work with. All employees were cordial and friendly. I highly recommend this dealership. and a pleasure to work with. All employees were cordial and friendly. I highly recommend this dealership. More
I brought the vehicle in for service for warranty items. They were able to correct issues which were not successfully repaired by another dealership. Overall it was a very positive experience. They were able to correct issues which were not successfully repaired by another dealership. Overall it was a very positive experience. More
I am completley staisfied with the service I received from the moment I drove into the parking lot, got out of my car, and was greeted by Jackson. He was very polite and pleasant to work with. From the from the moment I drove into the parking lot, got out of my car, and was greeted by Jackson. He was very polite and pleasant to work with. From there, I sat down with Trey and went through the complete process of reviewing what I needed and how to get it when buying a new car. I did the test drive on an Outback and a Forester. I loved both cars, but felt the Outback better met my needs. Once the decision was made and I picked the one I wanted, the paperwork was completed and I was taken over to finance. that usually makes me very nervous, but the young man that handled my financing was genuinely friendly and courteous. He made me feel very comfortable. The complete experience was painless and I will come back if I ever decide I need another vehicle. More
Mr. Tristan was an excellent representative to the company he is employed by. I am very satisfied and will definitely be back to buy a vehicle from him again. Thanks again to all the friendly faces company he is employed by. I am very satisfied and will definitely be back to buy a vehicle from him again. Thanks again to all the friendly faces at Hiley GM and I look forward to making my next purchase soon! More
Very accommodating to get us in right away for an oil change. They checked to make sure everything was ok. Free car wash and vacuum with the oil change which was great. Employees were courteous and hel change. They checked to make sure everything was ok. Free car wash and vacuum with the oil change which was great. Employees were courteous and helpful. More
My husband and I just went there for an oil change and left with a beautiful Lacrosse CXS. We had a wonderful experienc with our salesmen Teddy. He took care of us and few hours later we were headed home. left with a beautiful Lacrosse CXS. We had a wonderful experienc with our salesmen Teddy. He took care of us and few hours later we were headed home. The staff was friendly and I highly recommend this dealership!!! Thank you Hiley Buick for my beautiful car!!! R&J Fort Worth, TX More
As always, Hiley's service department was great! The service was quick and convenient and they took care of all of my needs. If you need a service center to take care of your GM auto needs, I would str service was quick and convenient and they took care of all of my needs. If you need a service center to take care of your GM auto needs, I would strongly recommend Hiley. More
My overall experience with Hiley was great! I was in and out in a matter of a few hours. I got the price I wanted and a better SUV than I expected. Ted Govea my sales man was very knowlegable and helpful out in a matter of a few hours. I got the price I wanted and a better SUV than I expected. Ted Govea my sales man was very knowlegable and helpful in every way. I definitely will recomend Hiley and Ted! More