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Hiley Buick GMC

Fort Worth, TX

4.2
264 Reviews

3535 W. Loop 820 S.

Fort Worth, TX

76116

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Showing 264 reviews

February 15, 2011

They completely misrepresented their service department for three days, farmed out the work to another dealership, then gave an idiot's response as to why they farmed it out. I have a hybrid Saturn that n More

by Mezzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
December 20, 2010

Yes I also went to this dealership for service and they explaind my service schedule options. and yes the recommended to me that I change my oil every 5 months or 5,000 miles, they also explained that GM r More

by Techman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
December 10, 2010

Beware when you take your car to a shop for service, and educate yourself! Not all dealers are the same, and many have your best interest in mind, unfortunately Hiley GMC is not one of them. I was told by t More

by superbadd75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Tracy
November 23, 2010

We bought a used Pontiac G6 and had problems with the CD player, it would not eject the CD's. I took my car to the local dealership in Granbury where it sat a whole day only to have them call to let me know More

by jrupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Moore
November 03, 2010

I visited Hiley GMC because I was in the market for a new truck. Hiley was actually the second dealership that I visited since the first one was closer to where I worked. The staff was very friendly, profe More

by masturkev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Clark, Mindy ( Business Manager)
October 23, 2010

Been dealing with Hiley GMC for as long as they have been in buisness. Even before they were Hiley. Purchesed my 2008 Torrent from them. All service is done at the dealership. They are able to get me in and More

by william4102k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy
October 22, 2010

They keep my 16 year old pickup running like new. I never have to wait over an hour for service and the waiting room is spacious and stocked with nice treats and cable tv. When they need it longer I am taken More

by Cowtownman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
October 22, 2010

Outstanding service. Called near the end of the day and stated I need oil change and inspection. Gary told me about how long it would take and it came in under that amount of time. Price was great, had a More

by pkilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
October 20, 2010

Bought a new Buick and it was the best car buying experience! Treated with respect and felt really comfortable there! Seth and Andrey never pushed me to buy anything, but were extremely helpful. I ha More

by acheerleader21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth and Andrey
September 15, 2010

Had a wonderful experience. Found what we wanted through the internet service, corresponded with J.D. Minor several time, test drove the car and brought it home that day. Very friendly dealership,would h More

by Suelawless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
j.d. minor
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