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Hiley Buick GMC

Fort Worth, TX

4.2
265 Reviews

3535 W. Loop 820 S.

Fort Worth, TX

76116

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Showing 265 reviews

March 20, 2024

Bought new Buick cascada at Hiley Buick GMC and the convertible top has HAD to be replaced 3 times….the car DEFINITELY has a defect and I want them to trade me out for a used vehicle on their lot. But More

by Tracie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Dowler
Mar 25, 2024 -

Tracie responded

This vehicle purchase has been an awful experience.

March 11, 2024

Dillan in service was outstanding. He kept me updated on my vehicle throughout the service process and made sure I had a great understanding of their processes. Highly recommend the gu More

by Blaynewallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan Harrelson
March 11, 2024

Unable to find information. Abhorrent behavior. Would absolutely never buy from this dealership let alone the brand again. Absolutely ridiculous. More

by Arin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark, Nick, Greg Dowler
March 08, 2024

It was an amazing, easy experience to purchase my beautiful new avenir enclave. Great service! More

by kmorelan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John cantu
February 11, 2024

It took 2 trips, each over an hour long each way to get a deal done that should have been done on the first visit. When the numbers for a new vehicle AT4X was presented to me, the sales rep said I have bad n More

by laruso.b60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Sample, Zach Lowdon
February 11, 2024

What a great experience. Ran very smoothly! We love the dealership, service department, sales and every one who works there. 🌟⭐️ More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Crawford. 5 star!!
February 10, 2024

Best dealership ever! ! We love this place. Sales personnel, service department and buying the car. More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Crawford. 5 Stars.
February 01, 2024

Service Dept inflexible - have a leaking oil pan and bad struts. Asked to bring it in and leave for 2 days for diagnostic. Would not give me a specific appointment. Not an option for me to be without m More

by cdear68
Recommend Dealer
No
Employees Worked With
Dillon
January 16, 2024

We bought a 2018 GMC Acadia 12/30/23. We found the vehicle on cars.com. When we got to the dealership we found that the wheels had been swapped from silver to black. This was not a big is More

by dlewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Pringel
December 21, 2023

We recently purchased a used Toyota Highlander from Hiley Buick while driving the vehicle home from purchase we noticed one of the speakers was busted, we had noticed when we test drove it that the sound had More

by k.weatherford77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used Sales Dept
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