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Hiley Mazda of Hurst
Hurst, TX
482 Reviews
Welcome to Hiley Mazda of Hurst - DFW
Hiley Mazda of Hurst - DFW is Your Mazda Dealership serving Fort Worth and Dallas, TX
Hiley Mazda of Hurst - DFW is the Mazda dealership near Dallas your friends, family, and co-workers visit when they are in the market for a new Mazda car or SUV. Our knowledgeable team of professionals live, sleep, eat, and breathe the Mazda way of life. Shop our online inventory, set up a test drive, schedule a service appointment, or inquire about financing at 817-701-1000! If you plan to buy a MAZDA3, MAZDA6, or MAZDA CX-5 Sport, coming to our new car dealership near Fort Worth is the right decision! You will find great prices and unbeatable service. Do you want to sell your car, or get the value of your trade-in? We have one of the best auto service centers in the city of Hurst, TX. Our factory-trained Service & Parts technicians are highly skilled specialists, that will care for your vehicle as if it were their own. Bring your car in to our Mazda dealership and service center near Dallas for a quick oil change, wheel alignment, or brake repair today. Looking for Mazda dealerships in DFW? We want all our customers to feel right at home. Ready to purchase? We can help you finance your new or pre-owned vehicle. Contact us today at 817-701-1000 to begin a whole new way of life: the Mazda way. We serve the following areas: Dallas, Grapevine, Hurst, Keller, Southlake, Euless, Bedford, Arlington, Fort Worth, Denton, Irving, Mansfield, Roanoke, Haltom City, Colleyville and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 482 reviews
Helpful March 30, 2023
Amazing service from start to finish! Clay is so helpful and took great care of me. I appreciate the entire team for helping me bring home a wonderful car! I am a first time Mazda user an Clay is so helpful and took great care of me. I appreciate the entire team for helping me bring home a wonderful car! I am a first time Mazda user and will continue to be after this experience. More
by JC
March 30, 2023
The staff in the service department are so polite, helpful, professional, and extremely attentive to my concerns. Very appreciated. Superb customer service. helpful, professional, and extremely attentive to my concerns. Very appreciated. Superb customer service. More
by Patticallahan11
Employees Worked With
Scott Gerlikovski
March 29, 2023
Prompt, courteous, clean, knowledgeable. They got my business, then kept my business. I’m happy with the sale. They got my business, then kept my business. I’m happy with the sale. More
by Cliffjaynes
March 28, 2023
Wonderful experience! Our Salesman, Bruce, was patient, knowledgeable and not pushy! He helped us find the perfect fit within our budget. Our Salesman, Bruce, was patient, knowledgeable and not pushy! He helped us find the perfect fit within our budget. More
by LMVAMP
Employees Worked With
Bruce Carlton, Joe Sabin
March 28, 2023
I have purchased 3 Mazdas from this dealer. Service department has been very professional and easy to work with. They now do a video of the inspection prior to servicing which I think is great. Service department has been very professional and easy to work with. They now do a video of the inspection prior to servicing which I think is great. More
by billbehrens
Employees Worked With
Briana and Scott
December 27, 2022
Went to Hiley Mazda of Hurst with my daughter to look at / test drive a CX-5. Things were going well with salesman Rich Longworth who was very professional and informative. He answered all of our question / test drive a CX-5. Things were going well with salesman Rich Longworth who was very professional and informative. He answered all of our questions without forcing any one trim level on us or pressuring us to buy that day. However, the good experience changed when sales manager Jeremy Williams got involved. I have purchased close to 20 new cars in my lifetime, and I've never come across anyone in dealership management (or sales for that matter) this unprofessional and downright rude! He claimed there was no way we could buy a CX-5 for a very reasonable $1000 off msrp and dared me to try, essentially inferring that I would be crawling back to buy from him. NEVER would that happen! Bottom line is this guy should not be in sales much less a sales manager. On a positive note, my daughter did find her deal at (ironically) another Hiley dealership. Unfortunate that Rich Longworth lost the sale because he was great to work with. Hopefully, Hiley's upper management will take notice of reviews like this. More
by carguy78
Employees Worked With
Jeremy Williams, Rich Longworth
October 11, 2022
RATING THE SERVICE DEPARTMENT: MY SON'S CAR WAS RECENTLY TOTALED IN THE SEPT. 2022 DALLAS RAIN STORM DUE TO FLOODING. JAMES HIGDON (SERVICE DIRECTOR) WAS RESPONSIVE AND PROACTIVE IN HAVING HIS TEAM EVALUAT TOTALED IN THE SEPT. 2022 DALLAS RAIN STORM DUE TO FLOODING. JAMES HIGDON (SERVICE DIRECTOR) WAS RESPONSIVE AND PROACTIVE IN HAVING HIS TEAM EVALUATE THE VEHICLE AND CONNECT WITH THE INSURANCE COMPANY RE: ITS STATUS. HE UNDERSTOOD THE FRUSTRATION ON OUR END AND WAS VERY CONSCIENTIOUS ABOUT KEEPING US UPDATED. RESOLUTION WAS QUITE SATISFACTORY. I WOULD RECOMMEND THIS DEALERSHIP BASED ON THE SERVICE EXPERIENCE AND LEADERSHIP OF ITS SERVICE DIRECTOR J. HIGDON. THANK YOU. More
by DOMCHRIS
Employees Worked With
JAMES HIGDON
September 30, 2022
I usually hate the car buying experience but Clay made it almost enjoyable. He was very knowledgeable about each of the three models and two trims we were exploring. Appreciate that he explained the option almost enjoyable. He was very knowledgeable about each of the three models and two trims we were exploring. Appreciate that he explained the options on each model we looked at and didn't try to rush us or try to influence our decision. Will definitely recommend Clay and Hiley Mazda. More
by r.worley
Employees Worked With
Clay Fuchs
