Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Hiley Mazda of Hurst

Hurst, TX

3.7
245 Lifetime Reviews Review Dealership

625 NE Loop 820

Hurst, TX

76053

Directions

245 Reviews of Hiley Mazda of Hurst

Sort by Write a review
January 29, 2010

"Bought a 2010 Mazda 6 I Sport a few days back. Tom Fred..."

- landryh

Bought a 2010 Mazda 6 I Sport a few days back. Tom Fred was my sales representative. Tom was very patient with me. I had not purchased a car in many years. With the current economy I was very cautious in my search. While other sales people lost patience with me Tom was always understanding of my concerns. He answered all my questions, made me feel at home, took care of me much better than I expected. From Tom, to his manager, to the gentlemen who took my check it was a top notch experience from beginning to end. Now that I have made a short story long, make it easy on yourself. Go to Hiley of Hurst and ask for Tom. The rest will be easy. Sorry this ended up sounding like an ad. It just worked out that way. P.S. Take the test drive---it's well worth it!!!!!!!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fred
January 29, 2010

"Bought a 2010 Mazda 6 I Sport a few days back. Tom Fred..."

- landryh

Bought a 2010 Mazda 6 I Sport a few days back. Tom Fred was my sales representative. Tom was very patient with me. I had not purchased a car in many years. With the current economy I was very cautious in my search. While other sales people lost patience with me Tom was always understanding of my concerns. He answered all my questions, made me feel at home, took care of me much better than I expected. From Tom, to his manager, to the gentlemen who took my check it was a top notch experience from beginning to end. Now that I have made a short story long, make it easy on yourself. Go to Hiley of Hurst and ask for Tom. The rest will be easy. Sorry this ended up sounding like an ad. It just worked out that way. P.S. Take the test drive---it's well worth it!!!!!!!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fred
January 21, 2010

"My car required some serious suspension service. Service..."

- rdguerra

My car required some serious suspension service. Service department personnel were very attentive to service issues and scheduled maintenance issues. Problem was resolved through extended warranty agreement. These service professionals went the extra mile to contact extended warranty provider and make arrangements for car rentals and repair approvals at a minumum of involvement from car owner.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wade/ Sherry
December 04, 2009

"I recently bought a used vehicle from Hiley. This was the..."

- mprovenz

I recently bought a used vehicle from Hiley. This was the third dealership i visited, after having pretty horrible experiences elsewhere. Their customer service was the best I've gotten from any dealership. I was greeted immediately when I arrived and my salesperson was courteous. Phone calls were returned in a pretty timely fashion, and all of my questions were answered. I didn't feel any excessive pressures into buying something I didn't want or need. My RX-8 was exactly as promised, in great condition. I plan on returning to the dealership for all of my service needs. I am completely happy with my experience at Hiley, and highly recommend this dealership to all of my friends!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
May 08, 2007

"First they tried to sell me a hail damaged car with..."

- dumbfounded

First they tried to sell me a hail damaged car with promises of repairing it. When I object they try to offer me a minimal discount . They were advertising on 102.1 that if you buy a Mazda 3 or 6 you get a free GPS system. It was in the promotion period and and not offered to me and after 24 hours I made a call about this promotion. They do not return calls and after numerous promises by Jack, and Phillip Enby I eventually got a rude reply after two weeks after the first call that will not honor the offer. Why I bought a second Mazda after my Mazda 2005 with 61000 miles on the clock now needs a new engine , I dont know! Be careful dealing with this dealership as well as Mazda as a whole. They dont return calls and is definitely not for "picky people" My take on this episode is that they have questionable and unethical business practises. Mazda's reliability on their Mazda 6 is also questionable. Read consumer reviews on their Duratec engines in Mazda forums, before you buy one.... It is scary!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
...
25
241 - 245 of 245 results