Hiley Subaru of Fort Worth

The service department has never been capable of fixing the car correctly the first time. They are very slow. Again, just like Hiley Volkswagen of Arlington, the service manager, and in this case, the part the car correctly the first time. They are very slow. Again, just like Hiley Volkswagen of Arlington, the service manager, and in this case, the parts manager are horrible. Whenever they get a new one who is good, they don't star for long. They use an outside party for window tint at the tinters shop. This tinter is also horrible. The tint bubbles after only a year or two. Even with a lifetime warranty on the tint, they keep taking it back to the same guy. The last time they guy did it, he removed the tint with a heat gun, melting the defroster on the rear window. I would not recommend this dealership for sales or service. More

Great salespeople and beautiful facility. Positive buying experience. Appreciated the lack of pressure. Financing experience was positive Positive buying experience. Appreciated the lack of pressure. Financing experience was positive More

Hiley Subaru got me in on time and provided the work need in a professional manner and on time in a professional manner and on time More

They are kind and ready to handle any question or problem you are having with your car. Service is excellent. you are having with your car. Service is excellent. More

Took care of us, and allowed us to walk away with a 2025 Certified Outback, highly recommend Certified Outback, highly recommend More

New location is a nice facility. Customer Service is easy to deal with and keeps you updated on progress while your car is being serviced. Customer Service is easy to deal with and keeps you updated on progress while your car is being serviced. More

Good experience and great car. And we love all the features on the car and it's safety and reliability. And we love all the features on the car and it's safety and reliability. More

It was full hands on deck to get me in a new Subaru and the guys all pulled through! Gary, Charlie, Aaron Bailey, Nathan and Clinton made me feel right at home. Nathan worked on my deal with finance manage the guys all pulled through! Gary, Charlie, Aaron Bailey, Nathan and Clinton made me feel right at home. Nathan worked on my deal with finance manager Charlie while the rest all kept me informed and entertained through the whole process. These are some of the nicest sales people I have ever worked with. 10/10 recommend!! More

My experience with Hiley Subaru was the absolute best in every way. From the moment I stepped out of my car I was comfortable, everyone went above and beyond. I sold cars for 10 years & Hiley beats anythi every way. From the moment I stepped out of my car I was comfortable, everyone went above and beyond. I sold cars for 10 years & Hiley beats anything I’ve seen at other dealerships. More

I was disappointed to learn that your service department will not sell and install a regular battery for my 2021 Subaru Ascent. I was told that they could, however, sell me a $435 battery which is bigger fo will not sell and install a regular battery for my 2021 Subaru Ascent. I was told that they could, however, sell me a $435 battery which is bigger for the start/stop feature. When I explained that my vehicle does not have this feature, they told me they could not sell me a regular battery even though my current battery tested bad on the inspection. I hope this 78 year-old widow does not get stranded on the road with a dead battery. I am not happy. More