
Hiley Subaru of Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 131 reviews
We really like this dealership and that's the reason we bought the second car here in a few years. Even if we don't like/even hate some new features of the new car we still appreciate the help this dealers bought the second car here in a few years. Even if we don't like/even hate some new features of the new car we still appreciate the help this dealership provided. More
Great place! They are very friendly and good to work with. I would recommend them even if you have to drive a little to save money. They are very friendly and good to work with. I would recommend them even if you have to drive a little to save money. More
Nice people to talk to. Very professional. For the servicing of my car Teodulo Vasquez was really helpful in walking me through those I didn't know like on how to connect m Very professional. For the servicing of my car Teodulo Vasquez was really helpful in walking me through those I didn't know like on how to connect my iphone in my Subaru app. and he also showed me what to touch if I would like to see the mileage while I am driving and etc. He's so helpful and I appreciate him for letting me know more about my Subaru. Thanks to him More
We walked in looking to buy a car and it was painful trying to test drive the different types of Subaru's. I was also really interested in the used Bronco on the lot. Once he heard our targeted used car trying to test drive the different types of Subaru's. I was also really interested in the used Bronco on the lot. Once he heard our targeted used car budget (our new car budget was different but he never asked any questions). He was edgy when asked about interest rates. Probably assumed I had crappy credit. I was the one buying the car and he kept talking directly to my husband. We'd never owned a Subaru (mostly Toyota's) so I was interested in learning about them...not the place. He was cranky, seemed put out when I kept pushing to drive an Assent and talked mostly about himself. Supposedly he's listed a a peak performer on their website too. When asked for his card and he said he'd text me to send me the 2 cars that we're about to hit the lot. Never did! So we went to 5-Star in Grapevine the next day and bought a car - red carpet service there BTW. More
The customer service was amazing. Chris and Jacob were so helpful and really worked with what we were able to afford. Left with an amazing newer SUV that we love. Thank you guys Chris and Jacob were so helpful and really worked with what we were able to afford. Left with an amazing newer SUV that we love. Thank you guys More
Great customer service. Reminders and easy scheduling for maintenance . Good explanations and video of the service being performed. Reminders and easy scheduling for maintenance . Good explanations and video of the service being performed. More
Everything was great except they messed with the display and I can't get it back the way I like it. Please leave the displays like you find them. and I can't get it back the way I like it. Please leave the displays like you find them. More
Hiley Subaru is most organized in the manner that treat their customers. I was impressed with the employees and one in particular, Taylor who provided continuous updates on my car repairs by text including their customers. I was impressed with the employees and one in particular, Taylor who provided continuous updates on my car repairs by text including list to be repaired/and cost. In addition, Subaru provided a video to view regarding the repairs on my bushing that had broken under the car near the struts. I had the choice of choosing which items I would like to repair. The video was awesome! The only thing I was disappointed was the fact they promised me a car wash but wasn't followed through. The inside was vacuumed but there was dust everywhere. I checked with whomever checked me out they reassured me that it was washed however it was not. I didn't have time to let them do it as I needed to get to the tire shop. The car was repaired actually before the due date which was nice. Lastly, Hiley provided me with Llyft to and from my house as I didn't have adequate transportation from my home since I live alone.That was awesome. I would highly recommend Hiley either for a new purchase or car repairs. They are fair and go beyond to make it a pleasant experience for their customers. Thank You Hiley! More