Hiley Subaru of Fort Worth

Hiley was 100 times better than when I purchased my last car at Bruce Lowery, Subaru is all I will ever own again. car at Bruce Lowery, Subaru is all I will ever own again. More

Buying a Subaru with Hiley was quite a pleasant experience! Everyone was helpful and knowledgeable, and there was never any hard pressure sales tactics. experience! Everyone was helpful and knowledgeable, and there was never any hard pressure sales tactics. More

Great selection of new and used Subarus, nice facility, and friendly helpful staff from the sales process through the finance process. and friendly helpful staff from the sales process through the finance process. More

Easy buying process, with no hidden fees or dealer mark up. I appreciate the customer service provided by Gary. up. I appreciate the customer service provided by Gary. More

AMAZINGLY AWESOME Customer service, even after the sale! !! I will ALWAYS buy Subaru! Toni M. !! I will ALWAYS buy Subaru! Toni M. More

My husband and I visited Hiley Subaru in Fort Worth on the evening of September 21, 2024, intending to purchase a Subaru Ascent Onyx and pay cash for the vehicle. After discussing trade-in values for our the evening of September 21, 2024, intending to purchase a Subaru Ascent Onyx and pay cash for the vehicle. After discussing trade-in values for our 2019 Ascent Touring with a floor manager, we were shocked to be offered $9,000, far below the Kelley Blue Book range of $14,000–$16,000. The manager's attitude quickly turned condescending when we questioned the offer, quoting inflated numbers and dismissing our concerns. Even more concerning was the discriminatory behavior we witnessed. The manager was dismissive and disrespectful to an elderly Caucasian woman and other customers of different races, who also left without making purchases. His treatment of these individuals raised serious concerns about bias and unfair treatment. Following this experience, I attempted to email Hiley Subaru’s management, only to have my emails blocked immediately. This unprofessional conduct cost your dealership our business. The only positive experience was working with Ben McCoy, whose professionalism stood in stark contrast to his superior’s behavior More

Their friendliness, knowledge, and professionalism mean so much to me. They’re my favorite dealership! so much to me. They’re my favorite dealership! More

Mr. Schimmels, This is just a note from a new customer and first time Subaru buyer. Congratulations for staffing your Fort Worth, Subaru location with a team of friendly and helpful people. Specifically and first time Subaru buyer. Congratulations for staffing your Fort Worth, Subaru location with a team of friendly and helpful people. Specifically I am referring to Ben McCoy in sales, Charles Pacanins in warranty sales, and Jeffrey Wooten in service specialist. My wife and I are 75+ and were shopping for a replacement for our Jeep Trailhawk, which we towed behind our 38’ RV. Based on family references we were guided to your Subaru dealership and purchased a ‘23 model of the Touring XT Outback. After only a week, we are thrilled with the trade; with the comfort and safety features offered with this car. Thanks to you and your staff, we were very comfortable through the purchase process. Wishing you continued success, Tom Watson More

Jeremiah is a fantastic advisor! Hiley is constantly making improvements to the customer journey. We do not take our Subarus anywhere else for service! Hiley is constantly making improvements to the customer journey. We do not take our Subarus anywhere else for service! More

Amazing group of people! Smoothest process I have ever had buying a car. They went above and beyond to ensure I got what I asked for and was informed on every detail of my Smoothest process I have ever had buying a car. They went above and beyond to ensure I got what I asked for and was informed on every detail of my car and the maintenance processes. Even Charlie from finance was awesome! I highly recommend buying a car from them! Ask for Ron!! 🤩🤩🤩🤩🤩🤩🤩 More