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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
4.6
772 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 772 reviews

October 23, 2023

They didn't break anything under the hood Butterflies, Fast, friendly service with good coupon Sparkles More

by MULLINSCLAN2008
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
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Oct 23, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. Chloe and our team appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

October 23, 2023

I scheduled an oil change service but was advised that I would need to take my car to the express service area. The express service was considered walk in so I was kind of pushed back in line although I sch More

by THEBIGBL14_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I honestly don’t know exactly who I worked with but all but everyone was good with no issues.
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Oct 24, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

October 23, 2023

Layout is nice, clean. Open space and brightOne is met before the door. Well stocked with either onsite or transit choices.. has water n coffee and sometimes snack availabl More

by vgvill
Recommend Dealer
Yes
Employees Worked With
Elijah Alvarez
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Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience! We’re thrilled to hear that you appreciated the clean, open layout of our space and found the atmosphere bright and welcoming. It's great to know that our team was able to greet you right at the door and provide a well-stocked selection of options for your visit, complete with amenities like water, coffee, and snacks. We're also glad to hear that the size of our parking lot and test drive area met your expectations. We strive to create a comfortable and convenient experience for all of our visitors, and we’re grateful to know that we succeeded in making your time with us enjoyable. Thank you again for your feedback, and we look forward to serving you again in the future!

October 23, 2023

I like in the way you treat your customers , very profesional, I will recomend it very happy about More

by EGBELTRAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Rodriguez
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Oct 23, 2023 -

Hill Country Honda responded

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with the level of professionalism and customer service provided by our team. Our goal is always to treat each and every customer with respect and provide the best possible experience. Knowing that you would recommend us is one of the highest compliments we can receive, and we truly appreciate it. We are glad to have met your expectations, and we look forward to continuing to serve you in the future. Thank you again for your recommendation and for choosing us!

October 23, 2023

Prompt courteous service from a helpful staff. Car battery installed in the time frame given More

by LESLIESTEPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Hill Country Honda responded

We’re thrilled to hear that your experience with our service department was a positive one! It's great to know that our team was able to provide prompt and courteous service, ensuring that your car battery was installed efficiently and within the promised time frame. We strive to offer helpful assistance to all our customers, and your feedback reaffirms that we are on the right track. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

October 23, 2023

Problems and issues were taken care of well. Felt like services were being pushed including with a follow up call which was not needed. State inspection took longer than needed. Was there for ov More

by ELLENCHRISTOPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to provide us with your valuable feedback. We’re pleased to hear that we were able to resolve your vehicle’s problems and issues effectively. Our team aims to ensure that every customer leaves satisfied and it’s great to know that we could assist you successfully. However, we apologize if our service recommendations and follow-up call felt pushy — that was not our intention, and we appreciate your honesty as it helps us improve our customer interactions. We also understand your concern regarding the duration of the state inspection, especially when the dealership was not very busy, and we will take this into account to enhance our efficiency in the future. It’s great to hear that there were no issues with your vehicle, and we’re glad you enjoyed the complimentary car wash. We value your business and are committed to making your next visit even more seamless and positive.

October 23, 2023

Looked at 5 dealers for my new car purchase and hill country came through with the best price overall More

by Dangerduck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen leigh, Ari Imanraharja
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Oct 23, 2023 -

Hill Country Honda responded

Thank you so much for sharing your positive experience with us! We are delighted to hear that after exploring multiple dealerships, Hill Country stood out and provided you with the best price for your new car purchase. Our team works diligently to ensure competitive pricing and excellent customer service, and we’re thrilled that this was reflected in your experience. Your satisfaction is our top priority, and we're glad we could assist you in finding the perfect car at the right price. We appreciate your trust in us, and we look forward to serving you in the future. Enjoy your new vehicle!

October 23, 2023

So far this Honda dealership has been doing a fantastic job with fixing my automobile needs to include outstanding customer service! Hopefully, they will keep it up and remain my number one dealership! More

by AIR_ROLLJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Rodriguez
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Oct 23, 2023 -

Hill Country Honda responded

Thank you very much for taking the time to share your positive experience! We are thrilled to hear that our dealership has been able to meet and exceed your automobile needs while providing outstanding customer service. Our team is dedicated to ensuring every customer leaves satisfied, and it's great to know that we have earned your trust as your number one dealership. Your feedback is invaluable to us, and we are motivated to continue providing exceptional service to uphold the high standards you've come to expect from us. We look forward to serving all your future automotive needs and remain committed to being your preferred dealership. Thank you again for choosing us!

October 22, 2023

Purchasing my son’s first car at Hill Country’s Dealerships for his 18th birthday was an unparalleled experience, heightened by exceptional service. We sought a black Civic LX Sedan, but inventory More

by Lily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Ari Imanraharja
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Oct 22, 2023 -

Hill Country Honda responded

Lily, It's great to hear that Jonathan and Ari were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Civic LX Sedan! Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

October 22, 2023

Very friendly And kept me up to speed about what the card needed. Went above and beyond to find out what services had been performed on car prior to my ownership. More

by Kristikf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
Report | Print
Oct 22, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear Daisy, Bo, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

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