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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
4.6
772 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 772 reviews

October 22, 2023

Everyone’s was very helpful to take care of our problem. Quick in and out. More

by MRBLACKPANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

October 21, 2023

Michael was very attentive with my needs and was very informative about the details of our purchase. He was also very diligent in getting a few things taken care of right away. Very impressed with the se More

by l.montanez7279
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McGarity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Marin, Jose Arevalo
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Oct 22, 2023 -

Hill Country Honda responded

Thanks for your feedback on your recent visit to Hill Country Honda. It's great to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Keith Ward General Manager

October 21, 2023

I wouldn’t think of any other dealership to take my CRV for service. All the associates are very customer oriented, pleasant and courteous. I feel that the workmanship is always top notch giving me a sense More

by LOUVONGRAF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Hill Country Honda responded

Lou, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

October 20, 2023

Won’t be taking my car to be serviced here again. Service is poor and all the employees don’t see like they enjoy their job and just want your money. More

by MACKENZIEROD2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Barnard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Hill Country Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 20, 2023

I had the car serviced for a road trip. The next day low tire pressure light comes on. Inconvenience shouldn’t happen. Not happy about that. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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Oct 21, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Dee, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Keith Ward General Manager

Oct 21, 2023 -

Dee responded

Keith, I get back into town next week. Once I get back I will contact you directly. It was just very frustrating with all that was taking place with the trip to have to deal with such an inconvenience after taking the car in for complete service. I don't understand how the low pressure in tires was not caught. Unfortunately the light didn't come on until the next morning on our way out. I will again reach out when we get back. Thank you for your response. DA

October 20, 2023

Friendly and helpful as well as understanding on how to treat a customer. Job well done. More

by Joyflnois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

October 20, 2023

I had no issues with this dealership, the staff has been very friendly and professional. More

by JSANCHEZ4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

October 19, 2023

Went to many other Honda dealerships and was not able to find the car I was looking for. I stopped into shill Country Honda looking for a specific car. Pedro Sanchez helped me reserve the car I wanted and n More

by Bella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (finance)
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Oct 20, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

October 19, 2023

Polite and informed as things were happening. Texted when car was ready. Good service. Great with video provided. More

by RQLPANTOJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Oct 20, 2023 -

Hill Country Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

October 19, 2023

Easy to deal with. Streamlined process I enjoyed working with John. He was quick and efficient and we were able to make a deal quickly. More

by Silbersp
Recommend Dealer
Yes
Employees Worked With
John Medelez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Medelez
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Oct 19, 2023 -

Hill Country Honda responded

We appreciate your positive feedback and are delighted to hear about your smooth and efficient experience working with John. Our team strives to provide a streamlined process and make the car-buying experience enjoyable for our customers. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

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