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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 776 reviews

October 23, 2023

Layout is nice, clean. Open space and brightOne is met before the door. Well stocked with either onsite or transit choices.. has water n coffee and sometimes snack availabl More

by vgvill
Recommend Dealer
Yes
Employees Worked With
Elijah Alvarez
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Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience! We’re thrilled to hear that you appreciated the clean, open layout of our space and found the atmosphere bright and welcoming. It's great to know that our team was able to greet you right at the door and provide a well-stocked selection of options for your visit, complete with amenities like water, coffee, and snacks. We're also glad to hear that the size of our parking lot and test drive area met your expectations. We strive to create a comfortable and convenient experience for all of our visitors, and we’re grateful to know that we succeeded in making your time with us enjoyable. Thank you again for your feedback, and we look forward to serving you again in the future!

October 23, 2023

I like in the way you treat your customers , very profesional, I will recomend it very happy about More

by EGBELTRAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Bo Rodriguez
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Oct 23, 2023 -

Hill Country Honda responded

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with the level of professionalism and customer service provided by our team. Our goal is always to treat each and every customer with respect and provide the best possible experience. Knowing that you would recommend us is one of the highest compliments we can receive, and we truly appreciate it. We are glad to have met your expectations, and we look forward to continuing to serve you in the future. Thank you again for your recommendation and for choosing us!

October 22, 2023

Very friendly And kept me up to speed about what the card needed. Went above and beyond to find out what services had been performed on car prior to my ownership. More

by Kristikf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo , Daisy Alfaro
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Oct 22, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear Daisy, Bo, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

October 22, 2023

Purchasing my son’s first car at Hill Country’s Dealerships for his 18th birthday was an unparalleled experience, heightened by exceptional service. We sought a black Civic LX Sedan, but inventory More

by Lily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda, Jonathan Gonzalez, Ari Imanraharja
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Oct 22, 2023 -

Hill Country Honda responded

Lily, It's great to hear that Jonathan and Ari were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Civic LX Sedan! Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

October 22, 2023

Everyone’s was very helpful to take care of our problem. Quick in and out. More

by MRBLACKPANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

October 21, 2023

Michael was very attentive with my needs and was very informative about the details of our purchase. He was also very diligent in getting a few things taken care of right away. Very impressed with the se More

by l.montanez7279
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McGarity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Marin, Jose Arevalo
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Oct 22, 2023 -

Hill Country Honda responded

Thanks for your feedback on your recent visit to Hill Country Honda. It's great to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Keith Ward General Manager

October 21, 2023

I wouldn’t think of any other dealership to take my CRV for service. All the associates are very customer oriented, pleasant and courteous. I feel that the workmanship is always top notch giving me a sense More

by LOUVONGRAF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Hill Country Honda responded

Lou, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

October 20, 2023

Won’t be taking my car to be serviced here again. Service is poor and all the employees don’t see like they enjoy their job and just want your money. More

by MACKENZIEROD2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
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Oct 23, 2023 -

Hill Country Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 20, 2023

I had no issues with this dealership, the staff has been very friendly and professional. More

by JSANCHEZ4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro
Report | Print
Oct 21, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

October 20, 2023

I had the car serviced for a road trip. The next day low tire pressure light comes on. Inconvenience shouldn’t happen. Not happy about that. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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Oct 21, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Dee, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Keith Ward General Manager

Oct 21, 2023 -

Dee responded

Keith, I get back into town next week. Once I get back I will contact you directly. It was just very frustrating with all that was taking place with the trip to have to deal with such an inconvenience after taking the car in for complete service. I don't understand how the low pressure in tires was not caught. Unfortunately the light didn't come on until the next morning on our way out. I will again reach out when we get back. Thank you for your response. DA

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