Hill Country Honda

Easy to talk to, listened to our needs and was quick to get us what we were looking for. get us what we were looking for. More

I was told my dashboard problem was due to a low battery. I just had the battery replaced about a year ago. I said go ahead and change it n was charged $250. The following week, I have the same problem. Not I just had the battery replaced about a year ago. I said go ahead and change it n was charged $250. The following week, I have the same problem. Not happy with their quickie diagnosis that was wrong. Now I have to spend time away from my family so they can FIND the problem. More

I purchased my vehicle from Hill Country Honda in February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my fir February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my first service and I also wanted to have some recalls addressed. I used the online appointment scheduling which is apparently less than functional because I arrived at the dealership to be told I would have to return later in the week to do the recalls. No big deal I can get that taken care of at a later date and closer to home. So I let the dealership proceed to perform my complimentary service, after the service and inspection was performed I was then informed the cost of the inspection would be $75. I never asked for an inspection and I believe anything you are charging for should be discussed prior to it being performed. After I get my vehicle back I cannot get my phone to connect to my vehicle. Went back inside to speak with the service desk and the response was “All we did was change your oil “. My point exactly, if all you did was change my oil, why am I having an issue that didn’t previously exist. Turns out I just needed to restart the vehicle because the computer had updated while connected to the Honda network via dealership wi-fi. Not a huge deal but something that I would imagine is known to the employees and should be relayed to customers. As I live in the Austin area it definitely won’t be worth my time to return for second $75 complimentary service! More

Great customer service Austin is perhaps one of the best salesman out there. He helped us get a great deal and worked with us in every way he could. salesman out there. He helped us get a great deal and worked with us in every way he could. More

Other than not many cars available to choose from it was a good experience overall a good experience overall More

They are quick and friendly give you what you need at time of service clean time of service clean More

Quick service , easy to book, always coupons, and a detailed service explanation. Location is convenient too. detailed service explanation. Location is convenient too. More

Travis and his fellow team members were very professional, informative and friendly. That made my visit a great visit. professional, informative and friendly. That made my visit a great visit. More

This dealership was absolutely amazing. The entire experience 10/10. I drove 2 1/2 hours from out of town and it was definitely worth it. The entire experience 10/10. I drove 2 1/2 hours from out of town and it was definitely worth it. More

Great customer service, attention to detail, attentive to what I wanted in a car and helped me get into a car within hours. The team took the time to listen to concerns, patiently answered my questions and what I wanted in a car and helped me get into a car within hours. The team took the time to listen to concerns, patiently answered my questions and treated me like I was the only customer. The department hand offs were smooth and easy and the culture at the dealership is friendly and welcoming. More