Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
4.6
772 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
Contact Dealership
View Awards

7338 W Loop 1604 N

San Antonio, TX

78254

Directions

By Type

Showing 772 reviews

October 09, 2023

Fast service, courteous staff Hi Daisy was very efficient and a pleasure to work with. More

by ADBELTRAN63
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Alfaro
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a fast and courteous service experience, and we're especially glad to hear that Daisy provided you with efficient and pleasant assistance. We will certainly pass your kind words along to her. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

October 08, 2023

The sales manager Danny was very professional and informative. He bent over backwards to ensure our buying experience was the best we ever had! More

by bulldog622023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Alvarez
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

We're thrilled to hear about your exceptional buying experience with our sales manager Danny! Providing professional and informative service is a top priority for us, and it's fantastic to know that Danny went above and beyond to make sure you had the best possible experience. We truly appreciate your kind words and your business. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new purchase!

October 08, 2023

Mr. A. Johnson, salesman, treated my wife and I were treated with dignity and respect throughout the process of the sale. Made the purchase of our 2023 Honda Passport enjoyable. One question though why More

by Richard Campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Andrea Johnson
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

We're delighted to hear that Mr. Adrian Johnson provided you and your wife with a dignified and respectful buying experience for your 2023 Honda Passport. Your satisfaction is important to us, and we appreciate your loyalty as a repeat customer. We value your feedback regarding a buyer loyalty program and will certainly consider it as we strive to enhance our services and rewards for loyal customers like you. Thank you for your continued support, and if you have any more suggestions or questions in the future, please feel free to share them with us. Enjoy your new vehicle!

October 08, 2023

Very friendly staff and very clean place Pedro is a good sell person very friendly More

by gonzalezmaricela721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our staff friendly and the dealership clean. Pedro is a valued member of our team, and it's great to know he provided you with excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to let us know.

October 08, 2023

Online is one price, sales person said one thing, financial person rude and do not show the different interests rate. Looking at his phone and using phone for personal reasons. Instead of be attendi More

by cenciso71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pedro Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial department
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

We deeply apologize for the inconsistency in your experience and for the discomfort you felt during your visit to Hill Country Honda. Your feedback is crucial, and we take your comments seriously. We will address the issues you raised with our financial team to ensure a more attentive and courteous approach in the future. Our aim is to provide excellent customer service, and we regret that this was not your experience. We appreciate your kind words about the salesperson and will work to improve the overall customer experience. Your feedback helps us learn and grow, and we hope to have the opportunity to serve you better in the future.

October 07, 2023

Great sales team. Awesome vehicles. Went in on a Saturday and drove my new car home on Monday. Great transaction! More

by jimenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Barnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Soliz, Hunter Christianson, Kevin Tran, Ari Imanraharja
Report | Print
Oct 08, 2023 -

Hill Country Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

October 07, 2023

Beverage station is limited to only water and coffee. No wifi service. Shuttle only drops off. More

by NA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

We genuinely appreciate your feedback and understand that our current beverage station offerings, limited to water and coffee, may not fully align with your preferences. We're pleased to inform you that we currently offer a WiFi service labeled "CUSTOMER" to enhance your experience while you're at our dealership. We also acknowledge that our shuttle service is presently limited to drop-offs only. Your feedback is invaluable to us, and we are actively considering ways to expand our beverage options and improve our overall service to meet your expectations better. Thank you for helping us strive for improvement.

October 07, 2023

Excellent service every time I get my car fixed. Wonderful staff. I will continue doing business with you all. Hate to hear that Hunter is no longer with the company. He was a great service advisor. More

by TERRILL.SHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Soliz, Hunter Christianson
Report | Print
Oct 08, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

October 06, 2023

They are always friendly there and efficient. I like how communication is managed and recommend the dealer to friends. More

by na1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

October 06, 2023

I took my van in for peeling paint on my door handles. When I went to pick up my van I noticed that the handles were not the same. They don’t match what I have. I was not told anything about it until I wa More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Soliz
Report | Print
Oct 09, 2023 -

Hill Country Honda responded

We deeply regret the inconvenience you've experienced with the paint issue on your van's door handles at Hill Country Honda. We genuinely apologize for the mismatched replacement handles and the lack of clear communication during your visit. Your concerns are entirely valid, and we understand the importance of trust in our customer-dealer relationship. We take your feedback seriously and want to inform you that this complaint is being escalated to our Service Drive Manager for immediate attention. Rest assured that we are committed to addressing your concerns promptly and effectively. Your input is invaluable as we strive to improve our customer service, and we hope to regain your trust in the future. Thank you for bringing this issue to our attention.

1
...
27
28
29
...
78