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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 776 reviews

October 10, 2023

Friendly Clean Efficient Trust worthy Cost effective Customer centric Availability of spare parts Deliver on time More

by WALTERETOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Express lane staff, Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson
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Oct 10, 2023 -

Hill Country Honda responded

We appreciate your fantastic feedback! At Hill Country Honda, we take pride in being friendly, maintaining a clean environment, and operating efficiently. Trustworthiness and cost-effectiveness are central to our values, and we prioritize being customer-centric. Our commitment to providing availability of spare parts and delivering on time is unwavering. Thank you for recognizing these aspects of our service, and we look forward to continuing to meet and exceed your expectations.

October 10, 2023

You guys are the best! Everything are perfect. You guys know what you doing. Excelente in everything 🙏🏼👌❤️ More

by IRENIOANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson
Report | Print
Oct 10, 2023 -

Hill Country Honda responded

Thank you so much for your wonderful feedback! We're thrilled that you had a perfect experience with us, and we truly appreciate your kind words. Our team is dedicated to providing excellence in everything we do, and your appreciation means the world to us. We're here to serve you and can't wait to welcome you back for another outstanding experience!

October 10, 2023

I loved not having to wait a long time. The staff was professional and courteous. It was my first time here. I will come back. More

by Ral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
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Oct 10, 2023 -

Hill Country Honda responded

We're thrilled you enjoyed your first visit to Hill Country Honda! We take pride in providing efficient service and maintaining a professional and courteous staff. We look forward to welcoming you back in the future for another wonderful experience.

October 10, 2023

Very informative. Willing to help I loved their service ………………. Thank you. Wife is happy. I recommended More

by ARMANDOGARCIA9373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Aaron Soliz
Report | Print
Oct 10, 2023 -

Hill Country Honda responded

We're delighted to hear that you found our service informative and helpful! Your satisfaction is our utmost priority, and we're glad to know that both you and your wife are happy with the experience. Thank you for your recommendation, and we can't wait to serve you again in the future.

October 09, 2023

Fast service, courteous staff Hi Daisy was very efficient and a pleasure to work with. More

by ADBELTRAN63
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Daisy Alfaro
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Oct 09, 2023 -

Hill Country Honda responded

Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a fast and courteous service experience, and we're especially glad to hear that Daisy provided you with efficient and pleasant assistance. We will certainly pass your kind words along to her. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

October 08, 2023

Very friendly staff and very clean place Pedro is a good sell person very friendly More

by gonzalezmaricela721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
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Oct 09, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our staff friendly and the dealership clean. Pedro is a valued member of our team, and it's great to know he provided you with excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to let us know.

October 08, 2023

Online is one price, sales person said one thing, financial person rude and do not show the different interests rate. Looking at his phone and using phone for personal reasons. Instead of be attendi More

by cenciso71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial department , Pedro Sanchez
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Oct 09, 2023 -

Hill Country Honda responded

We deeply apologize for the inconsistency in your experience and for the discomfort you felt during your visit to Hill Country Honda. Your feedback is crucial, and we take your comments seriously. We will address the issues you raised with our financial team to ensure a more attentive and courteous approach in the future. Our aim is to provide excellent customer service, and we regret that this was not your experience. We appreciate your kind words about the salesperson and will work to improve the overall customer experience. Your feedback helps us learn and grow, and we hope to have the opportunity to serve you better in the future.

October 08, 2023

The sales manager Danny was very professional and informative. He bent over backwards to ensure our buying experience was the best we ever had! More

by bulldog622023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Alvarez, Keith Ward
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Oct 09, 2023 -

Hill Country Honda responded

We're thrilled to hear about your exceptional buying experience with our sales manager Danny! Providing professional and informative service is a top priority for us, and it's fantastic to know that Danny went above and beyond to make sure you had the best possible experience. We truly appreciate your kind words and your business. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new purchase!

October 08, 2023

Mr. A. Johnson, salesman, treated my wife and I were treated with dignity and respect throughout the process of the sale. Made the purchase of our 2023 Honda Passport enjoyable. One question though why More

by Richard Campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Andrea Johnson
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Oct 09, 2023 -

Hill Country Honda responded

We're delighted to hear that Mr. Adrian Johnson provided you and your wife with a dignified and respectful buying experience for your 2023 Honda Passport. Your satisfaction is important to us, and we appreciate your loyalty as a repeat customer. We value your feedback regarding a buyer loyalty program and will certainly consider it as we strive to enhance our services and rewards for loyal customers like you. Thank you for your continued support, and if you have any more suggestions or questions in the future, please feel free to share them with us. Enjoy your new vehicle!

October 07, 2023

Excellent service every time I get my car fixed. Wonderful staff. I will continue doing business with you all. Hate to hear that Hunter is no longer with the company. He was a great service advisor. More

by TERRILL.SHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz, Hunter Christianson
Report | Print
Oct 08, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

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