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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 776 reviews

August 04, 2023

You get good service but it is so difficult to get a hold of your service representative if you have any questions regarding your service. More

by YCALDERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
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Aug 11, 2023 -

Hill Country Honda responded

We appreciate your feedback regarding your service experience. While we're glad to hear that you receive good service, we apologize for any difficulty you've faced in reaching your service representative for questions. We understand the importance of clear communication and accessibility. We're actively working to improve our communication channels to ensure that you can easily get in touch with us when needed. If you have any further questions or concerns, please don't hesitate to reach out. Your feedback helps us enhance our customer experience, and we value your business.

August 04, 2023

Once again their easy fix did not fix the problem with the back power port. More

by PATTIEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Soliz
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Aug 11, 2023 -

Hill Country Honda responded

We apologize for the inconvenience you've experienced with the back power port in your vehicle. Your feedback is important to us, and we're sorry that the previous fix did not address the issue. Our team is dedicated to resolving the problem effectively, and we appreciate your patience as we work to find a solution. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out. We're committed to ensuring your satisfaction and making sure the issue is properly addressed.

Aug 11, 2023 -

PATTIEW responded

Since my wife has been calling over the last week and literally no one in service picking up once, and left a message to the service advisor with no response, a good start would be to contact me and set an appointment to get it repaired,

August 02, 2023

I am so glad I drove across town to buy my car there. Great service over the last 5 years. More

by swdreamn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
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Aug 11, 2023 -

Hill Country Honda responded

Thank you for choosing us for your car purchase, and for making the effort to drive across town! We're delighted to have earned your trust and business over the past 5 years. Your continued support means a lot to us. If you ever need anything in the future, whether it's related to your car or anything else, don't hesitate to get in touch. We're here to provide you with great service for years to come!

August 02, 2023

Very friendly and responsive. Helped take care of things with as minimal disruption as possible. More

by MUSICROX90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
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Aug 11, 2023 -

Hill Country Honda responded

We're glad to have been of assistance! Our team always aims to be friendly and responsive while minimizing any disruptions. If you ever need help again in the future, don't hesitate to reach out. We're here to ensure your experience remains smooth and hassle-free. Thank you for your review!

August 02, 2023

Everyone was nice and friendly, and very short waiting time for service. I would recommend to anyone. More

by Nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember his name
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Aug 11, 2023 -

Hill Country Honda responded

We're thrilled to hear that you had such a positive experience with us! Our team takes pride in providing friendly and efficient service. Thank you for your recommendation – it means a lot to us. If you ever need assistance again, we'll be more than happy to help.

August 02, 2023

Nick was so helpful and I appreciated all his patience. Everyone I can across were so friendly More

by MAYRAVD02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Friend, Nick Hinojosa, Kevin Tran
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Aug 11, 2023 -

Hill Country Honda responded

We're glad to hear that Nick provided you with helpful and patient assistance – he's a valuable member of our team! We're also pleased that our friendly staff made your experience a positive one. If you ever need further assistance or have any questions in the future, feel free to reach out. Your feedback is important to us, and we look forward to serving you again.

August 02, 2023

Best customer service I've experienced at a car dealership. Greet you with a smile, ask what you need done, and the service is fast. Service on car has been always completed right the first time. More

by GJESSE975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Zuniga
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Aug 11, 2023 -

Hill Country Honda responded

We're truly honored by your kind words! Providing excellent customer service is a priority for us, and we're thrilled that you've had such a positive experience at our car dealership. It's great to know that our team's friendly approach, efficient service, and accurate car maintenance have made a lasting impression. If there's anything else we can do for you, please don't hesitate to let us know. Your feedback is greatly appreciated!

August 01, 2023

Daisy is great. I love her. 10 out of 10 stars. Raheel, service director, is cool too. More

by ANNALYSSA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
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Aug 11, 2023 -

Hill Country Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Daisy provided you with excellent service, and we're glad you appreciate her efforts. It's also great to know that you found Raheel, our service director, to be cool. Your 10 out of 10 stars rating means a lot to us. If you ever need anything else or have more to share, please don't hesitate to reach out. We're here to provide you with continued outstanding service and support.

August 01, 2023

Hill Country Honda has really great and efficient service and goes above and beyond in the customer service area. I’m very satisfied with the courtesy and professionalism of Travis and staff. More

by sbarrera7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service to be efficient and that our team, including Travis and the staff, exceeded your expectations in customer service. Your satisfaction is our top priority, and we appreciate your kind words. Please don't hesitate to reach out if you need anything in the future. We are here to provide you with excellent service and support.

August 01, 2023

Always kind and knowledgeable, willing to help and advice the best for your car , thank you! More

by GUEDEA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Soliz
Report | Print
Aug 11, 2023 -

Hill Country Honda responded

Thank you for your kind words! We're pleased to hear that you've consistently experienced our staff's kindness and expertise. It's our goal to provide the best advice and assistance for your car's needs. If you have any more questions or require further help in the future, don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you and your car with the same dedication and care.

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