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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 776 reviews

July 30, 2023

Very much impressed with hill country Honda. Very good and Excellent customer service. Timely delivery. No wait time. More

by FRANKLIN.DEVENDHIRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
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Aug 11, 2023 -

Hill Country Honda responded

We're thrilled to hear that you're impressed with Hill Country Honda! Thank you for your kind words about our excellent customer service, timely delivery, and minimal wait times. Your satisfaction is our priority, and we're committed to maintaining this level of service. If you ever need anything else or have any questions, please feel free to reach out. We're here to continue providing you with exceptional experiences and support. Your feedback is greatly appreciated!

July 29, 2023

They failed inspection due to a burnt out daytime running light and then said the solution for the burnt out light is to replace the whole headlight assembly for over $700. Really unbelievable. Very poor veh More

by LVUOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience and frustration with the inspection process. We understand your concerns regarding the cost of replacing the entire headlight assembly for a burnt-out daytime running light. We appreciate your feedback about the vehicle design and the decision to fail the inspection. It's good to know that you were able to resolve the issue elsewhere and that you found a more suitable solution for your situation. We take your feedback seriously and will strive to improve our inspection processes and communication regarding such issues. If you have any further concerns or feedback, please don't hesitate to reach out. We value your input and aim to provide better service in the future.

July 29, 2023

Very professional and knowledgeable. Pleasant atmosphere. Good experience. Will definitely come back again. I'm satisfied. More

by bdcade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Hill Country Honda responded

We're delighted to hear that you had a positive experience with us! Thank you for your kind words about our professionalism, knowledge, and the pleasant atmosphere. We're glad that your visit was a good one and that you're satisfied with our service. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to provide you with continued exceptional service, and we look forward to welcoming you back again. Your feedback is greatly appreciated!

July 29, 2023

Honda had great service and great workers and they checked my car in less in a hour More

by gillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Hill Country Honda responded

We're glad to hear that you had a positive experience with our Honda service! Thank you for your kind words about our great workers and efficient service. It's great to know that your car was checked in less than an hour. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to continue providing you with excellent service and support. Your feedback is greatly appreciated!

July 29, 2023

Excellent service and the people working in the service department are very friendly ,courteous and knowledgeable. More

by ABDULKASAMALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
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Aug 11, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that you had an excellent service experience with us. It's great to know that our service department team was friendly, courteous, and knowledgeable. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to continue providing you with exceptional service and support. Your satisfaction is important to us, and we look forward to serving you again in the future!

July 29, 2023

The service center was very helpful in recommendations in diagnosing with the issue of our Honda Odyssey. I had previously ordered a clip to replace the one that broke off the front bumper. When I took the O More

by jojo1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
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Jul 30, 2023 -

jojo1214 responded

Great Customer Service

July 29, 2023

I had a very pleasant experience. I didn’t feel pressured to make a decision and I felt I was offered a fair deal. The customer service was great! More

by ssauder9707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andray Guion Jr.
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Jul 29, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a pleasant visit at Hill Country Honda. Providing a pressure-free environment and fair deals is essential to us, and we're glad it resonated with you. Our team takes great pride in delivering excellent customer service, and your feedback is truly appreciated. Should you need anything in the future, don't hesitate to reach out. We look forward to serving you again soon!

July 28, 2023

The service done was done in the time promised. Recommendations for other services clearly explained. I will certainly return for additional services as needed. Thank you on a job well done! More

by AL02051960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're pleased to hear that the service was completed within the promised time frame and that our recommendations for other services were clear. We appreciate your trust in our expertise and recommendations. It's great to know that you'll be returning for additional services as needed. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience with us remains consistently positive, and we're grateful for the opportunity to serve you well!

July 28, 2023

Daisy not friendly wanted discuss how trade in for another car manager didn't answer More

by okf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin helped , Daisy Alfaro
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Jul 29, 2023 -

Hill Country Honda responded

We apologize for the less than satisfactory experience you had while discussing the trade-in for another car. We strive to provide excellent customer service, and we're sorry that you found our team to be unfriendly and unresponsive during your visit. Your feedback is crucial to us, and we will address this matter with our team to ensure better communication and friendlier service moving forward. We hope you'll consider giving us another chance to assist you with your automotive needs, and we'll work hard to ensure a more positive experience next time. Thank you for bringing this to our attention.

July 28, 2023

Rapid customer greeting always! My auto needs are always met. The repair prices are advertised, however, do appear on the high side. They do meet my needs. TRAVIS K is most knowled More

by DCESCAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Solis - expert automotive genius!, Chloe Barnard, Aaron Soliz, Hunter Christianson
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Aug 11, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that you appreciate our quick customer greeting and that your auto needs are consistently met. We value your feedback about our repair prices and appreciate your understanding. We're glad that Travis K has been able to provide you with knowledgeable assistance in both automotive repair and customer service. It's fantastic to know that you own three Honda vehicles from Hill Country Honda – your continued support means a lot to us. If you ever have any questions or need further assistance with your vehicles, don't hesitate to reach out. We're here to provide you with excellent service and support, and we look forward to serving you and your Honda autos in the future!

Aug 11, 2023 -

DCESCAMILLA responded

I just left Hill Country Honda 08/11/23 & am greatly satisfied with my Ridgeline service provided thru Mr Aaron Soliz and staff. They continue to be most knowledgeable & appear to pocess high professional skills towards Honda maintenance.

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