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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 776 reviews

July 25, 2023

Aaron was very rude when I showed up to pick up my vehicle before it was ready to go.I had already waited about 5 hours for the vehicle. He told a coworker to just give me my keys and waved me off as More

by ROSETTA0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
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Jul 25, 2023 -

Hill Country Honda responded

We are sorry to hear about your unfortunate experience with one of our team members during your recent visit to our dealership. We understand that the wait time and the way you received your keys were not up to our usual standard of service, and we apologize for any inconvenience caused. We appreciate your feedback and take it very seriously. We will address this issue with our team to ensure that our staff is always friendly and helpful towards our customers. Your safety and satisfaction are of utmost importance to us, and we will also review our service recommendations to ensure clear and necessary communication. We truly value your loyalty and hope to have the chance to serve you better in the future. Thank you for bringing this matter to our attention.

July 25, 2023

Great service. Hunter went above and beyond, and the rest of the team did, too. We'll be back! More

by Wmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
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Jul 25, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We are delighted to hear that you had a great experience with our team, especially with Hunter. Providing exceptional service is our top priority, and we are thrilled that Hunter went above and beyond to ensure your satisfaction. Your kind words motivate us to keep up the good work and continue delivering excellent customer service. We look forward to welcoming you back in the future for another outstanding experience. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for choosing us!

July 25, 2023

I appreciated the communication and customer service provided by Justin and the rest of the team. More

by 24ag1995
Recommend Dealer
Yes
Employees Worked With
5 Stars for Justin Dotson
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Jul 25, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with Justin and the rest of our team. Providing excellent communication and top-notch customer service are essential aspects of our commitment to our valued customers. Your kind words are truly appreciated and will be shared with the entire team. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future!

July 24, 2023

Fast and prompt service. Staff was helpful and friendly. Applied applicable discount without me having to bring it up. More

by Deku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Hill Country Honda responded

Thank you for the positive review! We're thrilled you had a fast and friendly service experience with us. Our team takes pride in providing excellent customer service and ensuring you receive the best possible experience. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future!

July 24, 2023

The service there was really good they took care of me & were very patient would come back again! More

by codyfries0713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hinojosa
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Jul 24, 2023 -

Hill Country Honda responded

We're thrilled to hear that you had such a positive experience at Hill Country Honda! Providing excellent service and taking care of our customers is our top priority, and we're glad to know that our team was patient and attentive to your needs. Thank you for your kind words, and we look forward to welcoming you back again in the future! Your satisfaction is our motivation to continue delivering outstanding service.

July 24, 2023

Great customer service and very professional! ! Vey pro active when getting things donc and making sure to help us! More

by janetram2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez, Pedro Sanchez
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Jul 24, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you had a great customer service experience with us and that our team was very professional and proactive in assisting you. Customer satisfaction is our priority, and we're thrilled that it shows in your experience. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

July 23, 2023

Amazing service. Went in for a service on my 2023 CrV and made a deal on a new 2023 Honda Accord! Thank you Hill Country Honda and Thank you Lee! More

by Israel Deluna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Alfaro
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Jul 24, 2023 -

Hill Country Honda responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that you had an amazing service visit for your 2023 CR-V and that you made a deal on a new 2023 Honda Accord as well. Congratulations on your new purchase! Our team at Hill Country Honda, especially Lee, is dedicated to providing exceptional service and helping our customers find the perfect vehicle that meets their needs. Your kind words mean a lot to us, and we'll be sure to pass on your gratitude to Lee and the rest of the team. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to assist you anytime. Enjoy your new Honda Accord, and thank you for choosing Hill Country Honda!

July 23, 2023

Service was great and quick. Went on a weekday early in the morning. Went for oil change and the wait time is less compared to GUNN Honda in i10. The technicians seems to be more More

by Rajesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
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Jul 24, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great and quick service visit at Hill Country Honda. Our team works diligently to ensure efficient and knowledgeable service for our valued customers, and we're glad that it showed during your visit. Your feedback about the shorter wait time and the expertise of our technicians is greatly appreciated. If there's anything else we can assist you with or any other feedback you'd like to share, please feel free to reach out. We look forward to serving you again in the future, and thank you for choosing Hill Country Honda. Your satisfaction is our priority!

July 23, 2023

Arron did a great job answering our questions. The maintenance people fixed our problem quickly and we were on our way home. Thanks a lot!!! More

by RW0LFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
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Jul 24, 2023 -

Hill Country Honda responded

Thank you for leaving us such a positive review! We're thrilled to hear that Aaron provided excellent assistance in answering your questions, and our maintenance team efficiently resolved the issue, allowing you to continue your journey promptly. At Hill Country Honda, customer satisfaction is our top priority, and we're glad to have met your expectations. Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If you ever have any more questions or require further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future, and thank you for choosing Hill Country Honda! Safe travels!

July 23, 2023

Excellent customer service. Quick and easy. I am very pleased with the experience at Hill Country Honda. More

by THECALLLIIHANFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
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Jul 24, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're delighted to know that you had an excellent experience with our customer service team at Hill Country Honda. Our goal is to make the process quick, easy, and enjoyable for our valued customers, and we're thrilled that we succeeded in doing so for you. Your satisfaction means the world to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

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