Hill Country Honda

Hill Country Honda responded

Thank you for your positive feedback! We greatly appreciate your continued trust in our dealership for your service needs over the past few years. It's fantastic to hear you consistently receive courteous service and timely assistance. We pride ourselves on delivering high customer satisfaction, and we're delighted that we've met your expectations. Your loyalty means a lot to us, and we look forward to providing you with exceptional service for years to come. Thank you for choosing Hill Country Honda as your preferred dealership!

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you received great service at Hill County Honda's quick service on June 28th and during your recent visit. Our team is dedicated to being customer-centric and understanding the importance of delivering high-quality work and efficiency to our valued customers like you. We appreciate your kind words and look forward to providing you with excellent service in the future. If you have any further feedback or any specific requests, please feel free to let us know.

Hill Country Honda responded

Thank you for your wonderful review! We greatly appreciate your kind words about our customer service and quick service. Consistency and reliability are our core values, and we're thrilled to hear that we've been able to deliver on those aspects consistently for you. Your satisfaction is our top priority, and we're grateful for your trust in our dealership. We look forward to serving you in the future and continuing to provide you with exceptional experiences. Thank you for choosing Hill Country Honda!

Hill Country Honda responded

We apologize for the inconvenience you experienced with the Android Auto issue and appreciate your feedback. Our technicians aim to resolve all customer concerns to the best of their abilities, and we regret that we could not resolve the problem in this instance. We're glad you found a solution using a phone cord adapter. Your resourcefulness is commendable, and we apologize for any frustration caused during the process. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.

CMS responded

Thank you for the followup. I will continue to use Hill Country Honda.

Hill Country Honda responded

Thank you for your feedback and choosing our dealership for your Honda vehicle service. We apologize for the confusion regarding the battery replacement recommendation and the coolant flush. It seems there may have been a miscommunication or oversight in our records. We understand the importance of keeping track of service history, and we appreciate your suggestion to save receipts as a reference. We will review our processes to ensure better communication and avoid such situations in the future. We value your patronage and hope to have the opportunity to provide you with a more seamless and accurate service experience next time. Thank you for your recommendation and understanding.

Hill Country Honda responded

Thank you for your positive review! We're glad your battery check was handled promptly, and the replacement was completed within the warranty. Providing efficient service is one of our top priorities, and we're delighted that we were able to meet your expectations. We appreciate your feedback and value your trust in us for your automotive needs. Please don't hesitate to reach out if we can assist you with anything else. Thank you for choosing Hill Country Honda!

Hill Country Honda responded

Thank you for your amazing review! We're thrilled that our sales team provided you with respectful, polite, considerate, and helpful service. We strive to create a positive and welcoming environment for our customers, and we're glad that our team made you feel valued and appreciated. Your feedback will be shared with them, and they will be delighted to hear about your satisfaction. We appreciate your kind words and look forward to serving you again. Thank you for choosing Hill Country Honda and for your recommendation!

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that you had a good experience with your recall service and that it was completed to your satisfaction. We understand the importance of addressing recalls promptly and efficiently, and we're glad we could meet your expectations in that regard. We're also pleased that our dealer location is convenient for you. We appreciate your feedback and look forward to serving you again. Please don't hesitate to reach out if we can assist you with anything else. Thank you for choosing Hill Country Honda!

Hill Country Honda responded

Thank you for choosing us for your first visit and for taking the time to leave a review. We're glad to hear that you had a positive experience with us and that you appreciated the quick service. We strive to provide efficient and satisfactory service to all our customers, and we're pleased to know that we met your expectations. Please let us know if there's anything else we can do to enhance your experience or address any concerns. We appreciate your feedback and look forward to serving you again.

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that Elijah, Armando, and Rey provided you with great customer service and demonstrated their knowledge in their interactions with you. We take pride in having a team dedicated to providing excellent service and expertise to our customers. Your appreciation will be shared with them, and they will be thrilled to know their efforts were recognized. We appreciate your feedback and look forward to serving you in the future. Thank you for choosing Hill Country Honda and for your kind words!