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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.4
800 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 800 reviews

July 08, 2023

They always take care of our car, never have a problem when I get service More

by AMYCROPS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
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Jul 13, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that we have consistently taken care of your car and that you've never encountered any issues when getting service with us. Providing reliable and hassle-free service is a top priority for us, and we're thrilled that we have been able to meet your expectations consistently. Your trust in our dealership means a lot to us, and we appreciate your continued support. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you and your car in the future and providing the same level of exceptional service.

July 08, 2023

Elijah was awesome. The dealership gave us exactly what we asked for with no pressure. They gave us plenty of space and time to think the offers over, gave us snacks and More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Friend from finance, Elijah Alvarez
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Jul 13, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that your experience with Elijah and our dealership was nothing short of awesome. Providing a pressure-free and comfortable environment for our customers is important to us, and we're glad that you felt at ease throughout the process. Giving you the space and time to consider offers is a priority, as we want you to make informed decisions. We're delighted to hear that our hospitality, including snacks and water, contributed to your overall positive experience. Thank you for choosing our dealership and sharing your feedback. We truly appreciate it and look forward to serving you again in the future.

July 08, 2023

I always get excellent service at Hill Country Honda. Everyone is respectful and treat you honestly. I’m More

by jacksonsharon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
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Jul 08, 2023 -

jacksonsharon50 responded

You are the best!!

July 08, 2023

Hill Country Honda is World Class. Sure you can save a few bucks with your buddy who “can do it cheaper” but you really do get what you pay for. This is the only dealer I will allow to More

by grnseatrtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
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Jul 13, 2023 -

Hill Country Honda responded

Thank you for your outstanding review! We're honored to be regarded as a world-class dealership. We understand that there may be cheaper alternatives available, but we believe in providing value and quality service to our customers. Your trust in our dealership and your decision to only allow us to service your car is greatly appreciated. We strive to deliver exceptional workmanship and maintain the highest standards in our service. Thank you for recognizing the value of choosing Hill Country Honda. We're grateful for your loyalty and look forward to continuing to provide you with top-notch service in the future.

July 08, 2023

Nice and friendly staff. Clean facility and have an ample space fir waiting. Free coffee and water available and stations to charge phone if need be. More

by KNTKY96
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Jul 13, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our nice and friendly staff. We strive to create a welcoming and comfortable environment for our customers, and we're glad that our clean facility and ample waiting space contributed to that. It's great to know that you found our complimentary amenities, such as free coffee and water, to be a convenient addition to your visit. We understand the importance of staying connected, and our charging stations are there to accommodate your needs. Thank you for your feedback and for choosing our dealership. We appreciate your support and look forward to serving you again in the future with the same level of friendliness and convenience.

July 07, 2023

Hill Country Honda serviced my A/C, didn't even charge me or make a claim on my warranty, A/C running cool , ready for the Heat this summer, Great customer service, starting with the Service tech team! More

by refrain1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
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Jul 13, 2023 -

Hill Country Honda responded

Thank you for your amazing review! We're delighted to hear that our team at Hill Country Honda provided you with exceptional service for your A/C maintenance. We take pride in going above and beyond for our customers, and it's wonderful to know that we were able to service your A/C without any charges or warranty claims. We understand the importance of a cool and comfortable ride, especially during the summer heat, and we're glad that your A/C is now running smoothly. Providing great customer service is our priority, and we appreciate your recognition of our service tech team. Thank you for choosing Hill Country Honda, and we look forward to serving you with the same level of excellence in the future.

July 07, 2023

The people in all of the departments were helpful and friendly. No issues were found and the place was well kept. More

by Eugene-s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Hill Country Honda. Providing helpful and friendly service is our priority, and we're glad you found our staff accommodating. We're also delighted that there were no issues found with your visit, and our well-kept facility ensured a pleasant environment. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

July 07, 2023

Only used the service department and they didn’t fix the problem - car is still making the noise More

by Debwin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz
Report | Print
Jul 13, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience with our service department. We apologize for any inconvenience caused by the unresolved issue with your car. Our team strives to provide efficient and effective service, and we regret that we fell short of your expectations. We would appreciate the opportunity to make it right. Please reach out to us directly so that we can discuss the problem further and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving the issue.

Jul 13, 2023 -

Debwin7 responded

Would like to get this resolved but I don’t have more time to spend there right now

July 07, 2023

All I can say had a great experience with GREAT CUSTOMER SERVICE..That was given from this nice individual.. very helpful, never used the word NO...Was so thankful for his trust in me..he took my word on a More

by eddievera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
Report | Print
Jul 13, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our dealership and received excellent customer service. It's fantastic to know that our staff, particularly Aaron, provided you with helpful and trusting service. We believe in going the extra mile to take care of our customers and ensure their satisfaction. We appreciate your kind words and recognition of our commitment to delivering exceptional customer service. Thank you for choosing us and taking the time to share your positive experience. We look forward to serving you again in the future with the same level of care and dedication.

July 07, 2023

Daisy was a great service rep. She has been my service rep for many years and always goes above and beyond to things right for you. More

by DZAPATA6155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Report | Print
Jul 13, 2023 -

Hill Country Honda responded

Thank you for your outstanding review! We're thrilled to hear that Daisy has consistently provided you with exceptional service over the years. Our team takes great pride in going above and beyond to ensure customer satisfaction, and it's wonderful to know that Daisy has consistently delivered in this regard. We appreciate your loyalty and trust in her expertise. We will make sure to pass along your kind words to Daisy. Thank you for taking the time to share your positive experience, and we look forward to continuing to provide you with top-notch service in the years to come.

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