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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 776 reviews

June 28, 2023

An honest and dependable dealership. Among the best. They treated us with courtesy and respect.. I was actually sorry to leave. More

by tmdavis48
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez, Pedro Sanchez, Joey Lopez
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Jun 29, 2023 -

Hill Country Honda responded

We sincerely appreciate the positive feedback you've given Hill Country Honda! We take great pride in delivering an honest and reliable experience to all our customers, and we're thrilled to hear that you felt respected and well cared for during your visit. Our team strives to create a warm, welcoming atmosphere where customers feel appreciated and valued. Your kind words mean a lot to us, and we look forward to serving you again.

June 27, 2023

Did not put in the effort needed to fix my issue and provided no suggested actions to reach a resolution. Only troubleshot my cars issue for 1 hour then said that’s all they can do and I’m out of luck b More

by Tyler Davis
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Hunter Christianson
Report | Print
Jun 27, 2023 -

Hill Country Honda responded

We apologize for the inconvenience and frustration you experienced during your recent visit. We understand our disappointing inability to resolve your car's issue within the limited time frame. We strive to provide comprehensive solutions for our customers, and we regret that we fell short in this instance. We appreciate your feedback and will use it to improve our service and communication with customers moving forward. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

June 27, 2023

All the personnel was pleasant and professional. They suggested the inspection which was due and the cost of the service was reasonable. More

by Ednammolina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our personnel to be pleasant and professional. Our goal is to provide excellent customer service, and we're glad we met your expectations. We also appreciate your feedback regarding the inspection suggestion and the reasonable cost of our services. We strive to offer competitive pricing while ensuring the highest quality of work. Your satisfaction is important to us, and we look forward to serving you again.

June 27, 2023

I am an extremely satisfied customer. David was awesome! I was so happy to get the car I wanted & needed for the price I could work with. More

by dennywright63
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Torres
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Jun 27, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you are an extremely satisfied customer and that David provided awesome service. Our team is dedicated to helping customers like you find the car they want and need at a price that fits their budget. Knowing we can meet your expectations and make you happy with your purchase is great. We truly appreciate your feedback and look forward to serving you again.

June 26, 2023

Excelent service, excellent customer services. Great services. Friendly, reliable,trusted work, great experience with the service. More

by Luz adriana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your excellent review! We're thrilled you had such a positive experience with our service. Providing excellent customer service is our top priority, and we're glad we met your expectations. We strive to deliver friendly, reliable, and trusted work to ensure a great customer experience. Your feedback is greatly appreciated, and we look forward to serving you again.

June 26, 2023

We are very Pleased with the Customer Service they give and they really help Customers. They really make Customer be able to buy a Car. More

by gmustangs16
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez , Elijah Alvarez
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Jun 27, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled you are very pleased with our customer service. Assisting our customers in finding and purchasing a car is one of our main goals, and we're glad to know that we were able to provide you with the support you needed. Your satisfaction is important to us, and we appreciate your feedback. We look forward to continuing to assist you and providing the same level of excellent customer service in the future.

June 26, 2023

Friendly, professional, and always willing to help. I appreciate the service we receive every time we are there. More

by JDANGELES87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz, Hunter Christianson
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Jun 27, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you consistently receive friendly, professional, and helpful service from our team. Providing excellent customer service is our top priority, and we're glad we always meet your expectations. Your appreciation means a lot to us, and we're grateful for your continued support. We look forward to serving you again and providing you with the same level of service you've come to expect from us.

June 26, 2023

Express service is slow, waited 3 hours for an oil change. Service department likes to make things as difficult as possible. Constant miscommunication and different answers from different team members More

by AJ.REYNA210
Workmanship
Recommend Dealer
No
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Alfaro, Matt Zuniga
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Jun 27, 2023 -

Hill Country Honda responded

We deeply regret the delay and inconvenience you experienced during your recent visit for an oil change. We understand that three hours of waiting is not ideal, and we apologize for any miscommunication or difficulties you encountered with our service department. We value effective and transparent communication, and we apologize for not meeting your expectations on this occasion. Your feedback is valuable to us, and we will use it to enhance our procedures and provide a more seamless experience for our customers in the future. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future.

June 25, 2023

Great service, service oriented,great job, quick service, that is all I am going to comment More

by jurkowskigg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
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Jun 27, 2023 -

Hill Country Honda responded

We appreciate your review and are delighted you had a positive experience with our service. Our team is committed to delivering exceptional service, and we are thrilled that we were able to meet your expectations. Thank you for taking the time to provide us with your valuable feedback. We are eager to serve you again and are always available to address additional comments or questions.

June 25, 2023

Everyone was extremely helpful and welcoming. When we first pulled up multiple people came up to us right away. It was a great experience. More

by Taylor Soward
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Torres
Report | Print
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted that everyone at our establishment was extremely helpful and welcoming. Creating a positive and welcoming environment for our customers is important to us, and we're thrilled that we were able to provide you with a great experience. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing you with the same level of helpful and welcoming service in the future.

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