Hill Country Honda

Hill Country Honda responded

Thank you for sharing your positive experience with Hill Country Honda! It's wonderful to hear that they have established a culture of exceptional customer service that goes beyond just claiming it. Your story about a customer's loyalty to the brand solely due to the excellent service provided by the dealer truly speaks volumes about the high-quality job they are doing. Having a reliable and trustworthy dealer for vehicle service can indeed simplify the decision-making process when it comes to purchasing a car. It's a testament to both the dealership's dedication and Honda's reputation as a good brand. Your feedback highlights the importance of fostering strong relationships with customers and providing top-notch service.

Hill Country Honda responded

We appreciate your positive feedback. Thank you for acknowledging our team's professionalism and knowledge. Our goal is to continue providing excellent service. Please let us know if you need assistance.

Hill Country Honda responded

We apologize for any frustration or inconvenience you experienced during your recent visit. We take customer concerns seriously, and we're sorry that you didn't receive the thorough attention and answers you expected. Your feedback is important to us, and we'll use it to improve our services. Please reach out to us directly so we can better understand your situation and work towards a resolution. Your satisfaction is our priority, and we value your input.

Hill Country Honda responded

We're delighted to learn about your positive experience at Hill Country Honda! It's wonderful that our team, including Christian, provided you with friendly and helpful service. Creating a pleasant car-buying journey through excellent customer service is our goal, and we're grateful for your feedback. If there's anything more you'd like to share or discuss regarding your time with us, please don't hesitate to reach out. Thank you for your review!

Hill Country Honda responded

Thank you for taking the time to share your feedback about your experience with us. We're glad to hear that you had a positive experience during the driving test and found our service and ambiance to be enjoyable. We're sorry that we didn't have the specific color you were looking for in our current inventory. We understand that color preference can be an important factor in your decision-making process. If you're still interested in the model you test drove, we can certainly keep an eye out for your preferred color or provide you with updates if it becomes available. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with. Your feedback helps us improve and cater to our customers' needs better.

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you had a great service experience with us. Our team takes pride in providing professional and helpful assistance to all our customers. If you ever need any further assistance with your vehicle or have any questions, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

Hill Country Honda responded

Thank you for taking the time to share your feedback! We're thrilled to hear that Hunter provided you with excellent customer service. It's fantastic to know that his assistance left a positive impression on you. We'll be sure to pass along your kind words to Hunter. Whenever you're ready for assistance in the future, don't hesitate to request him again. We're here to help.

LISALOPEZ2866 responded

Thank you for recognizing him.

Hill Country Honda responded

Thank you for sharing your feedback! We're delighted to hear that Aaron provided you with helpful assistance and ensured that your car repairs were taken care of promptly. We'll be sure to pass along your kind words to Aaron. If you ever need any further assistance or have any questions in the future, please feel free to reach out. We're here to provide excellent service and support for all your automotive needs.

Hill Country Honda responded

We appreciate your loyalty to Honda vehicles and thank you for choosing Hill Country Honda for your recent purchase. We're sorry to hear that you felt our sales manager could have provided more assistance in terms of pricing and services. Your feedback is important to us as we continuously strive to improve our customer experience. We value your input and will use it to enhance our services. If you have any further concerns or questions, please don't hesitate to reach out. We hope to have the opportunity to better meet your expectations in the future.

Carlos responded

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Hill Country Honda responded

We're thrilled to hear about your positive experience with Aaron from our service team! Thank you for taking the time to share your feedback. We're proud to have team members like Aaron, who exemplify professionalism, courtesy, and friendliness. Your kind words are truly appreciated, and we'll pass along your compliments to him. If you ever need assistance, don't hesitate to reach out. We're here to provide you with top-notch service and support.