Hill Country Honda - Service Center

Great service. ..drove up to the center and was taken care of immediately. Way to go Hill country Honda. ..drove up to the center and was taken care of immediately. Way to go Hill country Honda. More

Came in for an oil change on Nov 2nd, 6 days later I smell funky oil smell form the AC vents, after parking inside the garage I see oil spill under the car, curious I went ahead and opened the hood. I s smell funky oil smell form the AC vents, after parking inside the garage I see oil spill under the car, curious I went ahead and opened the hood. I soon notice the oil cap sitting next to the hood latch form the initial oil change on the 2nd as the technician never put it back on the engine cover thus engine oil spilled throughout the entire engine bay as well as underneath the car. Feeling extremely frustrated as I've been driving going 70+ mph on the highway not knowing there is oil spilling from engine for the past 6 days. This can damage the engine significantly due to not enough oil lubricating inside engine parts leading to engine failure. The cabin also reeks of engine oil odor. When I brought this issue to the service center they took care of it. They cleaned out the bay as well as do another oil change and that took three hours, which is okay. I took it home and three days later I noticed a scraping sound when I’m driving on the highway so I pull over with my family in the car and I noticed that the underbody panel was coming off because there was no screws, holding it in place Which was supposed to be screwed on there after the oil change so I came back waited another two hours for them to fix this issue This is unacceptable by Hill County Honda service. More

Greeted quickly upon arrival. The service department was able to look into my problem and check the vehicle in a timely manner without an appointment. The issue was corrected and The service department was able to look into my problem and check the vehicle in a timely manner without an appointment. The issue was corrected and the vehicle was inspected and done in about an hour. Excellent service. More

It was a great experience as always. They are always kind and treat their customers as someone special. They are always kind and treat their customers as someone special. More

It was fast and car was thoroughly inspected. Great place! Will continue to come back. Great place! Will continue to come back. More

The work I needed was completed. I’ve had no new problems so far. Thank you. I’ve had no new problems so far. Thank you. More

Service department was great. Had recently bought a used car 5 months ago and had issues with my battery and other issues with the vehicle totaling out to a little over a $1,000. Had recently bought a used car 5 months ago and had issues with my battery and other issues with the vehicle totaling out to a little over a $1,000. Went to talk to sales manager to see what they could assist with as we recently purchased. Guy was rude ended up leaving and taking it to another Honda dealership and no questions asked helped me out a ton and ended up discounting some of the issues for the inconvenience. Definitely will not be purchasing a vehicle from here again and will let my friends and family know to go to a different Honda dealership. More

They have the vehicle one wants pleasure to drive and the speed they want, the color too. speed they want, the color too. More

Just a tire low pressure issue. Several months ago the sam e tire had a low pressure issue. The tire was patched and it was patched. This time the tire was replaced because the prev Several months ago the sam e tire had a low pressure issue. The tire was patched and it was patched. This time the tire was replaced because the previous patch was leaking. The tire replacement and several other routine maintenanceitems were preformed with no charge to me. Thank you very much. You guys are great. More