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Hill Country Honda - Service Center

San Antonio, TX

4.6
565 Reviews

565 Reviews of Hill Country Honda - Service Center

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November 10, 2023

Professional and timely service from the greeting to the completion. Roland, service representative was informative and helpful. More

by BRUGUERASM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Castillo
Nov 11, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Roland here at Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 10, 2023

Had decent service on both vehicles in past. Took family odyssey in for oil change and tire alignment before a cross country trip. Was told by the rep that they won’t deal with it at the dealer More

by DANIELKOENEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo.
Nov 14, 2023 -

Hill Country Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Keith Ward General Manager

November 10, 2023

Nice job. Thank you for all the help. Mr. Joe Esparza let me know what is been done in my car. More

by Rosborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Joe Esparza
Nov 11, 2023 -

Hill Country Honda responded

Thank you for your kind words for Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

November 09, 2023

We love going there every one is so nice. They explain everything so you can understand! More

by JOSESANCHEZ2903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Hill Country Honda responded

Jose, thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 08, 2023

The service department had a clean place for customers to wait with great coffee to drink. More

by GARCIAJULIUS345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
Nov 09, 2023 -

Hill Country Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

November 08, 2023

Daisy was awesome provided awesome service ordered part to correct problem next day came in and within time she quoted it to be in was actually faster need more service people like her was very inoformativ More

by abesendejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Nov 08, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 08, 2023

Very expedient welcome with attentiveness to my issue and quickly resolved the issue for a fair price. More

by Pdenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 07, 2023

Great and fast service. Accurate diagnosis and repair. Incredible warranty on all repairs. They did exactly what I asked for. More

by RMALDONADO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro
Nov 07, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your service experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 06, 2023

Roland was amazing. . he had my car done in 2 hrs…. My car needed an oil change and had a recall.. More

by CECEBARRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Castillo
Nov 06, 2023 -

Hill Country Honda responded

Cece, Thank you for the kind words for our service department! We look forward to sharing your compliments with Roland and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

November 06, 2023

Express Dept and Travis are always excellent, courteous and friendly. Travis always explains services needed. More

by GvG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro
Nov 06, 2023 -

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that Travis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

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