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Hill Country Honda - Service Center

San Antonio, TX

4.6
565 Reviews
Call Service Center (210) 457-5555

565 Reviews of Hill Country Honda - Service Center

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November 06, 2023

Excellent service I got a lot of information about my car issues, and they suggested the best option for me More

by MARTHACANTU153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Martha, Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad Travis and our team were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 05, 2023

The service department was friendly and helpful. They dealt with my cars problem as quickly as they could. More

by LJACKSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Kevin Tran, Ari Imanraharja, Keith Ward
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

November 04, 2023

Rude staff, person performing oil Change was vaping and on his phone the entire time. When asked the front desk they became irritated and told me he wasn’t although I was standing watching the whole time. More

by tespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to reach out to us directly or let us know the best way to contact you and we will contact you. Best Regards, Keith Ward General Manager

November 04, 2023

Everyone was very friendly thus far I've had no problems there. I wish there were some better snacks though More

by Gbattle
Recommend Dealer
Yes
Employees Worked With
Austin Maybrier
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

November 04, 2023

Daisy was awesome! Her customer service is second to none. I hope she is who we see when we come there! More

by sterjan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Daisy here at Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 04, 2023

On time with appointment. Very friendly and kept me in the know on the update of my vehicle. More

by Jennsplace08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Castillo
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

November 03, 2023

Friendly. Very efficient. Did oil change, tire rotation, brake fluid, transmission & power steering fluids, & fuel system cleaning in less than 1.5 hours!! More

by rick@progeaglobal.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keana, Chloe Barnard
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, Rick, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

November 03, 2023

Staff was extremely helpful and prompt. They truly cared about my concerns and my time. They worked at scheduling around my time. More

by Lpetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hinojosa, Keith Ward
Report | Print
Nov 03, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 02, 2023

Excellent team. Always willing to help when I call with with questions about Honda vehicles. More

by ECROBLOg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crooks, Chloe Barnard, Daisy Alfaro, Kevin Tran, Ari Imanraharja, Keith Ward, Bo Rodriguez
Report | Print
Nov 03, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

October 31, 2023

Very friendly and good service, I recommend them to all Honda customers. Thanks to all your team. I recomend More

by GARCIA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard
Report | Print
Nov 01, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

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