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Hill Country Honda - Service Center

San Antonio, TX

4.6
568 Reviews

568 Reviews of Hill Country Honda - Service Center

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September 27, 2023

Great customer service provided. Technicians were able to identify the issue before diagnostics was conducted. Vehicle was repaired on the first attempt. Technicians are available on More

by TMJONES1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Rodriguez , Aaron Soliz
Sep 28, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

September 27, 2023

Most employees are super nice, courteous and informative. The environment is always very clean and orderly. More

by MAGE_VALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andarán????, Hunter Christianson
Sep 28, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

September 27, 2023

Always a fast, pleasant visit! Service people are very helpful and knowledgeable. We feel appreciated here. More

by GIACOMO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

September 26, 2023

I got there for splash shield clips missing from lower bumper area and trim not secured to passenger side. They finished everything up and charged me a measly $8 instead of trying to rip me off hundreds o More

by Mustafa Safak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Soliz
Sep 27, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us, Mustafa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

September 25, 2023

I have had work done on my 2014 Honda Sport. I take this car and my 2020 CRV for oil changes at this location. More

by MARTIN.TRAVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson
Sep 26, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us, Martin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

September 24, 2023

Left messages for a call back, finally made contact and the quote was for a headlight replacement (over a $1000) I okayed it and was told I could pick it up the next day. The part was ordered but was the w More

by RWARREN917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daisy Alfaro
Sep 27, 2023 -

Hill Country Honda responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Keith Ward General Manager

September 23, 2023

I had no issues with my service, I was very surprised at my wait time. More

by JSANCHEZ4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

September 23, 2023

I took my Civic in for some A1 maintenance last week and was helped by Travis Kessler. Great and fast service. More

by Zach power
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Hill Country Honda responded

Thank you, Zach! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

September 23, 2023

Employees are always pleasant and professional. Express service although busy at times never is unduly delayed. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, David Torres, Keith Ward
Sep 24, 2023 -

Hill Country Honda responded

Thank you, Joe, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

September 23, 2023

My experience at the Service Center was excellent. Everyone was professional and I appreciate the top notch work. More

by DOUGROTH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Sep 24, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Doug, and look forward to your next visit. Best Regards, Keith Ward General Manager

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