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Hill Country Honda - Service Center

San Antonio, TX

4.6
568 Reviews

568 Reviews of Hill Country Honda - Service Center

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September 22, 2023

When I arrived for the recall he took my information and told me the expected wait time. He made me aware of the courtesy lounge area with coffee/ water while I waited. My car was done as he indicated. H More

by ARALE722TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz, Hunter Christianson
Sep 24, 2023 -

Hill Country Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

September 22, 2023

Very straight forward, salesman, Pedro, was very kind and helpful as was Michael the finance person. I would highly recommend this dealership to anyone that's in need of wants a vehicle. More

by gabenmel02
Recommend Dealer
Yes
Employees Worked With
Pedro
Sep 24, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro and our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

September 22, 2023

Travis is courteous, efficient and professional. .the overall culture of Hill Country is friendly and has a helping atmosphere! More

by EKS915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Alfaro
Sep 24, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Travis and our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

September 20, 2023

I like the video they send to the customer showing the problems that should be fixed, along with a scale of importance. I also like that their estimate are accurate. Of lesser importance to me, but sti More

by Nick R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Nawaz, Daisy Alfaro
Sep 20, 2023 -

Hill Country Honda responded

Nick, Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

September 20, 2023

Hunter is always so easy to work with and ensures the job gets done. He works efficiently and professionally. This dealership does great work! More

by GLORIA.ILE.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Sep 20, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us, Gloria. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hunter and our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

September 19, 2023

As always everyone so polite and attentive to your needs. Everything very well explained and location is always clean. Excellent 💯 More

by Tiki005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

September 19, 2023

I was so impressed with the service at Hill Country Honda. Travis was so kind and helpful. He truly went beyond the call of duty. When I had questions, they actually had the mechanic talk to me persona More

by GOTABITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Soliz, Hunter Christianson
Sep 20, 2023 -

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that Travis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

September 19, 2023

All was taken care of in a timely manner, no issues with the service received More

by JIMMY_BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

September 19, 2023

Convenient to my home. Easy to schedule an appointment for service. Helpful Service Advisors. Shuttle service provided. More

by pwongalanis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adman Nawaz
Sep 20, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

September 19, 2023

N/A The issue i have is not the dealership. Not particular happy bringing a new car back to dealership as much as I have for problems. More

by ktrent5733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson
Sep 20, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. Please don't hesitate to reach out if you need any further assistance. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

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