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Hill Country Honda - Service Center

San Antonio, TX

4.6
566 Reviews

566 Reviews of Hill Country Honda - Service Center

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October 23, 2024

I love Hill Country Honda Service Center. Always friendly, helpful, accurate and explains everything well. And quick! I love the quick service center. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Hill Country Honda responded

Hi Cindy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

I am always pleased with this dealer’s service I always refer them to everyone that is looking for a Honda. Service is excellent. Thank you More

by arosa0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Zuniga
Oct 22, 2024 -

Hill Country Honda responded

Hi, we are so happy to read such a great review about Hill Country Honda! If you have any further questions, please give us a call. We're always happy to help!

October 19, 2024

Hill Country Honda has excellent customer service. Since I started servicing my car there, my car performance has drastically improved. Their opinions and suggestions based on car diagnostics and exp More

by Ogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Medina
Oct 22, 2024 -

Hill Country Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

I went in to get my vehicle checked. Start to finish the visit was first rate. Greated by Daniel Reynolds when I drove in explained the situation and was handled with professionalism. More

by sa_jokers_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Reynolds (5 stars)
Oct 18, 2024 -

Hill Country Honda responded

Hello, thank you; we appreciate your feedback! Thank you again for leaving us this response!

October 12, 2024

Scheduled service was fast and on time. The special I signed up was for oil change & tire rotation. For some reason tire rotation was never completed & I was not told. They did recommended More

by Deelias2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hill Country Honda responded

Hi, we really appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (210) 457-5500 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 01, 2024

Zachary Staley is an outstanding rep. I called in a panic about my car's hazard lights coming on at once and he calmed me down and got me in the next day to check out my car. I know he More

by denisemartin2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Staley
Oct 13, 2024 -

Hill Country Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hill Country Honda! Thanks again for the recommendation, and have an amazing day!

September 27, 2024

I brought in my 2020 civic to check ac. Since I was there I asked for a oil change price the guy never told me a price but got my keys they took 3 hours when I finally got my car the ac ca More

by tejedorjonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Looks like the person no longer works here
September 11, 2024

Always prompt service provided. Service techs are often helpful and complete service in timely manner More

by jjcortez1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Rodriguez
May 20, 2024

Installed cooling fans backwards. Caused AC and over heating damage. Technician are young and LOST . Invoice # 331004…… Service department is out for your money . Honda Stealership . More

by RichardRodriguez5812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Barnard
May 20, 2024 -

RichardRodriguez5812 responded

Tex installed cooling fans backwards. Causing AC failure and engine overheating issues. Paid a additional $3,000 dollars to repair the damage from cooling fans installed incorrectly.

May 27, 2024 -

Hill Country Honda responded

We are deeply sorry to hear about your experience. This does not reflect the standards we strive for at our dealership. We take your concerns very seriously and are investigating to ensure such errors do not occur again. Please get in touch with us directly at (210) 457-5547 so we can address this issue and work towards a resolution. Your satisfaction is important to us, and we regret any inconvenience caused.

February 22, 2024

I was very impressed with my mechanicRicky Ruiz. He was extremely thorough and knowledgeable. He was patient with his time helping me understand the mechanics of my car. I trusted what he shared wi More

by Malvarado3052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Ruiz mechanic