Hill Country Honda - Service Center

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you consistently experience top-notch service and workmanship at Hill Country Honda. Our team takes pride in providing courteous and punctual service, and we're glad you appreciate the updates during the process. Your satisfaction is important to us, and we're grateful for your referrals. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that our team member keeps you informed about the issue with your vehicle and ensures you have a clear understanding of the situation. Providing friendly and helpful service is our priority, and we're glad you had a positive experience with us. Our team is dedicated to getting everything done in a timely manner, and we appreciate your kind words. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you prefer dealing with Hill Country Honda over your local Honda dealership in Laredo, TX. Providing excellent service and ensuring a positive experience for our customers is our priority, and we're glad you've consistently had excellent experiences with us. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, even from a different city, and we truly appreciate your loyalty and trust in our dealership. We look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for taking the time to share your feedback on Aaron's service at Hill Country Honda. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Aaron is a dedicated team member who consistently goes above and beyond to ensure that customers like you receive exceptional service. His thoroughness and commitment to completing the work in a timely manner reflect our team's dedication to providing efficient and satisfactory service. We are grateful for your trust in us, and we look forward to serving you again in the future.

Hill Country Honda responded

Thank you for your outstanding review! We're thrilled to hear that Daisy has consistently provided you with exceptional service over the years. Our team takes great pride in going above and beyond to ensure customer satisfaction, and it's wonderful to know that Daisy has consistently delivered in this regard. We appreciate your loyalty and trust in her expertise. We will make sure to pass along your kind words to Daisy. Thank you for taking the time to share your positive experience, and we look forward to continuing to provide you with top-notch service in the years to come.

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Hill Country Honda. Our team takes pride in providing a clean and updated facility that caters to parents with little kids, and we're delighted that your children enjoyed the play area. Maintaining a clean family restroom and offering a variety of flavors in the coffee machine are some of the ways we aim to enhance your visit. We're glad our service team member was able to assist you in getting tires at a great price, and we're honored to have your loyalty for future services. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

We apologize for the negative experience you had at our dealership. We aim to provide exceptional service to all our customers, and we regret that we fell short of your expectations. We would appreciate more details about your specific request so that we can address the issue and improve our services accordingly. Please feel free to contact our customer service team at service@hillcountryhonda.com so we can assist you further. We value your feedback and hope to have the opportunity to make it right.

Hill Country Honda responded

We're glad you had a positive experience with our service. Our team is dedicated to ensuring a welcoming environment and efficient service, so we're delighted to know that your oil change was completed promptly. We appreciate your suggestion of offering doughnuts in the morning, as we're always looking for ways to enhance our customer experience. Your patronage is highly valued, and we look forward to serving you again. Thank you!

Hill Country Honda responded

Thank you for your wonderful review! We are thrilled that you had a great experience with our service and found our staff friendly. We truly appreciate your loyalty as a Honda family and that this is your 10th Honda. It is an honor to serve customers like you who trust and choose Honda vehicles. We look forward to continuing to provide exceptional service and being a part of your automotive journey. Thank you for being a valued member of our Honda family!

Hill Country Honda responded

Thank you for your amazing review! We're thrilled you had a great experience with our dealership. Customer satisfaction is our top priority, and we're delighted that our services, atmosphere, and explanations provided met your expectations. Our team takes great pride in delivering awesome service and creating a positive customer experience. Your kind words will be shared with our employee service team, and they will be thrilled to hear about your satisfaction. We appreciate your support and look forward to continuing to serve you in the future. Thank you for choosing Hill Country Honda as your trusted car dealer!