Hill Country Honda - Service Center

Hill Country Honda responded

We're sorry to hear about your poor experience with our dealership. We strive to provide excellent service to all our customers, and we apologize if we fell short in your case. We appreciate your feedback and take it seriously as an opportunity to improve. We understand that you had a positive experience with another dealership, and we respect your decision to choose them in the future. If there's anything specific you would like to share about your experience or any concerns you have, please feel free to reach out to us directly. We value your feedback and hope to have the chance to better serve you in the future.

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our service advisor and found our service department to be exceptional. Our team works hard to provide top-notch service, and we're thrilled that we met your expectations. We're also glad to know that our dealership's location is convenient for you. We truly appreciate your kind words and recommendation. Thank you for choosing us, and we look forward to serving you again in the future!

Hill Country Honda responded

Thank you for your outstanding review! We're thrilled that Hunter in our repairs department provided you with a professional and exemplary service experience. Our team takes pride in delivering exceptional service, and it's great to know that Hunter's professionalism reflects the quality of service we strive to provide. Your feedback is greatly appreciated, and we will surely pass along your kind words to Hunter and our leadership team. Thank you for choosing our services, and we look forward to serving you again in the future!

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that our team member was informative and assisted you in selecting the best vehicle for your family. We believe in providing our customers with the knowledge and guidance they need to make informed decisions. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we hope your new vehicle brings joy and meets all your family's needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure efficiency and speed, and we're delighted that we were able to meet your expectations. We also appreciate your kind words about our staff and facilities. Providing a great location that is conveniently close to your home is important to us, and we're glad that it has been beneficial for you. Thank you for choosing us and sharing your positive feedback. We look forward to serving you again in the future!

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that our team quickly assessed the reason for your visit and provided an accurate response. We understand the importance of efficient and precise service, and we're glad that we could meet your expectations. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Hill Country Honda responded

Thank you for your amazing review! We're thrilled to hear that Aaron provided you with friendly and polite service. At Hill Country Honda, we take pride in our amazing staff who strive to provide exceptional customer experiences. We're also delighted that you found our dealership, including both the waiting area and sales area, to be clean. We believe in creating a welcoming and comfortable environment for our customers. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Hill Country Honda responded

Thank you for your excellent review! We're thrilled you had a great experience with our service department. Providing quick and clean service is essential to us, and we're glad that we met your expectations. It's terrific that your advisor approached you courteously as we strive to create a welcoming and respectful environment for our customers. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Hill Country Honda responded

We are grateful for your positive feedback! It brings us joy to hear that you were pleased with our decision to waive the diagnostic fee. At our company, we place a high value on providing excellent customer service, and we are thrilled that Daisy was able to assist you professionally. We are also happy that our technician went above and beyond by washing your car. Your satisfaction is our top priority, and we sincerely appreciate your kind words. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that the Hill Country Honda Express team consistently provides you with helpful, courteous, and professional service. We take great pride in delivering exceptional service to our valued customers, and it's wonderful to know that our efforts are evident to you. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to continuing to serve you with the highest level of service available.