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Hill Country Honda - Service Center

San Antonio, TX

4.6
564 Reviews
Call Service Center (210) 457-5555

564 Reviews of Hill Country Honda - Service Center

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December 12, 2023

Excellent customer service, Repairs were completed in a timely matter and to my satisfaction. Would recommend the device center for future repairs. More

by IEMUNGUIA
Recommend Dealer
Yes
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Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

December 12, 2023

They really show interest in what they do, providing great service! Great team that work together well. More

by BEN.ARCE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Hill Country Honda responded

We are grateful for your feedback and thrilled to hear that you had a wonderful experience at Hill Country Honda. Delivering exceptional service and fostering a cohesive team are key elements of our dedication to providing our customers with the best possible experience. We eagerly look forward to the opportunity to serve you once again at Hill Country Honda in the future!

December 12, 2023

Dealer doesn’t adhere to their safety point inspections. Had a torn air intake boot that they should’ve seen as they were doing an oil change, including filter checks, or they damaged it and said nothing. T More

by dckmn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro
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December 12, 2023

Travis did a very good job and efficient! Thank you so much for everything, Travis! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Barnard, Daisy Alfaro
Report | Print
Dec 12, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear Travis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

December 11, 2023

Bryan Gonzalez was very helpful courteous and professional. Answered all my questions and concerns. Went over everything with me. More

by rfloresiii
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

December 11, 2023

Chloe offered excellent customer service, was very professional and detailed about expectations. I felt extremely valued and appreciated. The team did a great job taking care of my vehicle's recall in More

by rickluna86
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know. Best Regards, Keith Ward General Manager

December 11, 2023

The wait was too long The wait was too long just for a state inspection More

by Jenny84
Recommend Dealer
Yes
Employees Worked With
No one. Just went for an inspection
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jenny, feel free to contact us at your convenience. Best Regards, Keith Ward General Manager

December 09, 2023

I always get great service at Hill Country Honda. Customer service is always outstanding. I always get my Honda serviced here. More

by kaholloway59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

December 09, 2023

So far I have had a great experience with both the sales and the service departments More

by Na2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

December 08, 2023

My advisor Kevin Kessler and our technician explained all they were doing and the total price was $354.53. However Kevin proceeded to give us our discounts we were entitled to and paid a total of $160.99. More

by VICTORIAGIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Alvarez worked on our car.
Report | Print
Dec 09, 2023 -

Hill Country Honda responded

Thank you so much, Victoria, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

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