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Hill Country Honda - Service Center

San Antonio, TX

4.6
564 Reviews

564 Reviews of Hill Country Honda - Service Center

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November 25, 2023

One of the best experiences at any car service establishment. It was warm and inviting and they made the process so seem less for any average person who is not familiar. Thank you Chloe for being More

by ALEXSEGOVIA1991
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Nov 27, 2023 -

Hill Country Honda responded

Alex, It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

November 24, 2023

There is always an air of professionalism here that I truly appreciate. I love the cleanliness and prompt response to my question/inquiries. No question is too silly and I don't get the feeling I am bei More

by triphina39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see who I worked with and I cannot remember his name. He helped me at my last service which was in early November 2023
Nov 27, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

November 23, 2023

Initially took car to quick lane for service and was disappointed until I called the service manager. He had me bring my car back and provided excellent service! More

by Londa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Nov 24, 2023 -

Hill Country Honda responded

Londa, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

November 23, 2023

5 5 Ronald was very helpful and was very quick on providing me feedback. Awesome More

by Latisha88
Recommend Dealer
Yes
Employees Worked With
5
Nov 24, 2023 -

Hill Country Honda responded

Lahisha, Thank you for taking the time to share your thoughts on working with Ronald and our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

November 23, 2023

All the employees were very professional & the let me know head of time, how long the work will be complete More

by JBARAKA2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Nov 24, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear Daisy and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

November 22, 2023

They were extremely professional, proficient and an all around pleasure to deal with. They believe that the client relationship is the foundation to good customer interaction. More

by FERGCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Castillo
Nov 22, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 22, 2023

Short wait, advisor was very knowledgeable, and explained my services due as well as what to do at my next service. Car was ready super fast. Definitely going back. More

by j.carrillo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Hill Country Honda responded

Thank you! Travis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

November 21, 2023

They were able to replace my dead battery. The only reason I didn't give a 5 is because the battery that they replaced was not that old and had replaced the original defective battery. And bec More

by R.MOLINO
Recommend Dealer
Yes
Nov 21, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

November 20, 2023

The service was outstanding. From the moment I arrived. The advisor greeted me when I arrived and we discussed the service required. Then we discussed additional services we were More

by MMNANIPOPPINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with Travis and our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

November 20, 2023

Everything was taken care of quickly and seamlessly. Daisy explained everything concisely and made the whole thing painless. More

by JAKE.D.MITCHELL
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Daisy Alfaro
Nov 21, 2023 -

Hill Country Honda responded

Jake, Thank you for your very kind review. Daisy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

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