Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

After calling and talking to someone in service I decided to stop by the dealership to find out how extensive the replacment of a small part would be. John looked at the problem, explained how easy it would to stop by the dealership to find out how extensive the replacment of a small part would be. John looked at the problem, explained how easy it would be and walked me to the parts department. By phone I was told that the part would have to be ordered but John explained to the Parts Manager what was needed and the part was in stock. After a few short minutes my problem was fixed and installed by John and I was on my way. Great service! More

PROBABLY THE BEST SERVICE I HAVE HAD AT HILL-KELLY. NORMA WAS KNOWLEDGEABLE GOT ME A APPOINTMENT THAT DAY AND ALL WORK COMPLETED IN A TIMELY MANNER. THANKS WAS KNOWLEDGEABLE GOT ME A APPOINTMENT THAT DAY AND ALL WORK COMPLETED IN A TIMELY MANNER. THANKS More

My experience with Dean McArthur was outstanding. He is very professional, understands and know exactly how to communicate with the customers effectively and delivers outstanding work performance. I worke very professional, understands and know exactly how to communicate with the customers effectively and delivers outstanding work performance. I worked in customer service for years as the lead representative. Dean is the top of the line. I was very satisfied with the service I received. Thank you Dean,God Bless you. Lydia Darnes More

The key fobs for our car quit working and another dealer was supposed to order them. They never came in and the other dealer said they were on backorder. Hill Kelly was able to get them in 2 days instead of was supposed to order them. They never came in and the other dealer said they were on backorder. Hill Kelly was able to get them in 2 days instead of 3 months and had them reprogrammed in 2 hours. Good job Mike and Hill Kelly. The service we received is very good. More

This service department used to be terrible...acted like they were doing you a favor to wait on you. NOW, I was treated very well...it will be a pleasure to return. Jerry Westmoreland they were doing you a favor to wait on you. NOW, I was treated very well...it will be a pleasure to return. Jerry Westmoreland More

Mike has been the only Service Advisor I have delt with since purchasing my 2006 Jeep. He has always been professional and courtious. Although this trip was just for routine service, past visits hav requ since purchasing my 2006 Jeep. He has always been professional and courtious. Although this trip was just for routine service, past visits hav required extensive repairs that we covered under the extended warranty. Mike made sure arrangements were made for a rental car while repairs were made and kept me informed ofthe status of the repairs. He is a great asset to Hill Kelly!!! More

People are very friendly. When you walk around the dealership and you appear to be looking for something you are asked if you need help. Value received was within the value expected. Great people here dealership and you appear to be looking for something you are asked if you need help. Value received was within the value expected. Great people here make a customer want to come back More

This was a great experience. The work was done quickly and everything I asked to be done was completed. I was called when the work was completed which allowed me plenty of time to make arrangements to pi and everything I asked to be done was completed. I was called when the work was completed which allowed me plenty of time to make arrangements to pick up my vehicle. Thank you! Kurt Overlade More

Superb professionalism by all counts over a holiday weekend. I would recommend Hill-Kelly for new and/or used buys, AND their service department is first rate. Thanks very much. Chuck Morgan weekend. I would recommend Hill-Kelly for new and/or used buys, AND their service department is first rate. Thanks very much. Chuck Morgan More

Exceptional service. Immediate response to the problem with our vehicle along with an estimate for work that beat the rest. John Chambers and crew are top notch. We were recommended to Hill-Kelly by a loc with our vehicle along with an estimate for work that beat the rest. John Chambers and crew are top notch. We were recommended to Hill-Kelly by a local Pepboys mechanic because of the intricacy of the work that had to be done to the rear differential and the need for exactness when putting the unit back together. We will certainly return when future work is needed on our Jeep. More