"paint on my 2014 Red Jeep Wrangler is bubbling"
Took the car to the body shop and they checked on repainting it. After a week they responded from the warranty dept. that it is a defective part and refile the claim as a part the black hard top should be replaced. Have waited since April for a response after many calls, this is not the first or second time I have had a problem with them,
Employees Worked With
- Kevin Dozier
Very helpful salesman, made for a great experience in buying a new or used vechile. Made things very simple and easy. I highly recommend Justin Dinzik all around great experience.
"Don't Trust the 100 Point Inspection"
- C. Jenkins
My wife and I bought a 2012 Dodge Ram 1500 for our son. The truck was bought “as is”, but we were told that Hill Kelly Dodge would conduct a 100 point inspection. Shortly after buying the vehicle (54 days) it would not start.
When we called Hill Kelly, we were told that they did not offer towing and that the vehicle would have to be towed at our expense for repair. After having the vehicle checked by a mechanic, we learned what the problem was. There was a lot of soldering in the fuse box from a temporary repair job. As a result of the temporary repair, the fuse which operated the fuel pump would not snugly fit into the fuse box and would come loose with vibration. As a result, the entire fuse box had to be replaced at a total cost of $657 (parts and labor).
When we told the mechanic that Hill Kelly performed a 100 point inspection, he told us that the problem could have been diagnosed by simply taking the lid off the top of the fuse box and looking inside.
We realize we bought the vehicle “as is”. Even so, we do not trust inspections conducted by Hill Kelly Dodge. Buyer Beware! If you buy a used vehicle from Hill Kelly, take it to a mechanic and get it checked out. Do not take the dealership’s word that they will do a check using their mechanics. The 100 point inspection means nothing.
To add insult to injury, we went back to Hill Kelly to speak to the sales manager about what had been found. We were told to wait in the waiting room and that the sales manager (Andy Johnson) would be right with us. After an hour of waiting, we had to go track him down ourselves. He was sitting in his office.
Employees Worked With