"Customers are cattle"
- Jake Krull
Sales personnel, like Dennis, have know intent on ensuring the customer is treated with dignity. He is nothing more than a cattle herder for the sales manager. They have repeatedly under valued my trade ins over the years and refused to negotiate a fair price. I bought same vehicle, $2,500 less and with $1,500 more in trade in Mobile.
I came in for a routine oil change, and Ashley got my car setup very quickly. Even though a persistent “flirty” customer kept bothering her. (Guys, please just don’t do this! When women are at work they have to be polite to you, and this is taking advantage of the situation. It’s harassment and no one should have to put up with it. None of us like it.) This older man did one-armed pushups in the middle of the service floor, didn’t respect her personal space, and clearly made Ashley very uncomfortable. She stayed professional the entire time though with both the guy and myself. She managed to get my car ready for an oil change in the process. The oil change itself was the quickest with your service department yet.
"Oil change "
Ashley was very friendly and helpful. She let me know about a special they offer for future oil changes. She was thorough and had amazing energy, considering it was 30 degrees outside! Way to go Ashley! That's what I call exceptional Customer Service!