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Hill Nissan - Service Center

Winter Haven, FL

4.6
421 Reviews

421 Reviews of Hill Nissan - Service Center

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July 05, 2023

Great experience! I brought my car in with a nail in my tire. They took me right in and fixed my tire very quickly. Everyone was very friendly and polite. I wouldn' More

by KAYE.STINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hill Nissan responded

Kaye, thank you for taking the time to write about your recent service visit. Our service team is working hard to get our wait times down and It's nice to hear it's working!

July 02, 2023

Great dealership. Our family has bought several cars from here in the past and we’ve had good experiences. Service Dept was great More

by GOJO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hill Nissan responded

Thanks for this review and the kind words. We are happy that you are part of the Hill Nissan family! Wishing you many happy and safe miles!

July 01, 2023

service was awesome. every one was Knowledgeable and polite. Service Representative Was able to get my insurance for repairs. More

by MIKEJD407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Worden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Noviello, Dan Reynolds, Paige Cressman
Jul 06, 2023 -

Hill Nissan responded

Thanks for sharing your experience with our service team. Look forward to your next visit.

July 01, 2023

It’s the best! Great service in a timely manner. We absolutely love Hill Nissan!❤️ More

by PWILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Barnett
Jul 06, 2023 -

Hill Nissan responded

Thanks for this review! Look forward to seeing you next time.

July 01, 2023

Very nice experience. Took me right in and didn't take long. My service advisor explained everything to me that was needed and done. More

by NOTAPFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jul 06, 2023 -

Hill Nissan responded

Thanks for writing this review, we appreciate you!

July 01, 2023

Had my car in for repair of brake rotors and replace a tire sensor, they ruined the rim taking off tire sensor so had to buy a new one. After brake rotors replaced the ABS brake light stayed on, more repa More

by ANDERSOMYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Colon
Jul 06, 2023 -

Hill Nissan responded

Hello and thanks for bringing this to our attention. I see you talked to Joe - our service director when you were here and I asked him to contact you directly.

June 30, 2023

Greeted promptly. Spent a bit longer than expected for just a oil / filter change and tire rotation. Not kept updated on progress of work in progress. Location and con More

by DANIELT802
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service advisor
Jul 06, 2023 -

Hill Nissan responded

Thank you for taking the time to write this review. Our team is working hard to improve customer wait times. We just installed a digital electronic board that shows every customer work in progress. Check it out on your next visit!

June 30, 2023

They were most helpful, kindness, thankfulness, courteous, respectful they were very knowledgeable about their job More

by SHAGMAN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 06, 2023 -

Hill Nissan responded

We appreciate your comments regarding your recent service visit. Thank You!

June 30, 2023

If I can give 0 star I give 0 star. Need to enforce customer services class. More

by CFSINC.MANNY
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services dept
Jul 06, 2023 -

Hill Nissan responded

Thanks for the review. We have experienced tremendous growth recently and expanded our service staff. Your comments allow us to focus our training efforts where needed. I hope you will return for future services. Would you please contact Kelly, our dedicated service concierge to schedule your next visit. She will actively monitor your next visit and ensure you have a great experience. Her direct number is 863-595-2400.

June 30, 2023

Completed my service without me having an appointment. Joe took care of everything and was on top of my service More

by JIMLYNCH61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Noviello
Jul 06, 2023 -

Hill Nissan responded

Nice to hear that you had a great experience in our service department. Thank You!

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