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Hiller Ford
Franklin, WI
256 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve.
Sincerely, Jay Hiller
( Ken's son ) President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 256 reviews
December 01, 2016
Wonderful Service Hiller Ford was sensitive to my budget parameters and what I was looking for in a car. The sales rep is courteous, professional, and made the process Hiller Ford was sensitive to my budget parameters and what I was looking for in a car. The sales rep is courteous, professional, and made the process of car-buying easy. I am satisfied with the purchase, the communications and follow-up post-sale, and the care they showed in understanding my needs. More
by Waukesha 1
Employees Worked With
Devin
October 28, 2016
Great buying experience Dennis Gonzalez was great! He walked us through the process and answered all of our questions. We will come back to Hiller for future purchases. Dennis Gonzalez was great! He walked us through the process and answered all of our questions. We will come back to Hiller for future purchases. More
by KellyS
Employees Worked With
Dennis Gonzalez
October 22, 2016
Ask for Dennis For a easy and hassless experience buying come in and ask for Dennis. More often when buying cars sales people can be over bearing and pushy. For a easy and hassless experience buying come in and ask for Dennis. More often when buying cars sales people can be over bearing and pushy. More
by Alex123
Employees Worked With
Dennis Gonzalez
September 30, 2016
Wonderful Purchased my fourth vehicle from Hiller Ford. Everything was fully explained. Rebates and financing let me purchase a 2017 Fusion with extra options Purchased my fourth vehicle from Hiller Ford. Everything was fully explained. Rebates and financing let me purchase a 2017 Fusion with extra options. Thrilled with my Salesman, he really helped me understand all the new features. More
by Kathy
Employees Worked With
Dennis Gonzalez
September 29, 2016
Excellent Steve was extremely helpful during the purchase and delivery process. We are very pleased with our deal and look forward to enjoying our new Edge. Steve was extremely helpful during the purchase and delivery process. We are very pleased with our deal and look forward to enjoying our new Edge. More
by Tom & Judi
Employees Worked With
Steve Misher, Pam Wolff
March 21, 2016
GOOD EXPERIENCE The 2016 escape is the 4th new vehicle from Hiller and Steve Misher .Steve listened to our needs and budget and made the deal easy to accept on all co The 2016 escape is the 4th new vehicle from Hiller and Steve Misher .Steve listened to our needs and budget and made the deal easy to accept on all counts .Hillers family atmosphere thru out the company keeps us coming back Thanks again to Steve More
by Kathy&Mike
Employees Worked With
Steve Misher
December 07, 2015
Great !!!! Hiller Ford was really great to deal with ! The whole deal start to finish was perfect ! I will ALWAYS make Hiller my dealer of choice for any future Hiller Ford was really great to deal with ! The whole deal start to finish was perfect ! I will ALWAYS make Hiller my dealer of choice for any future purchases. More
by DynoTom
Employees Worked With
Ben Junger
August 25, 2015
Great Experience I recently bought my second new car from Hiller. I've always had good customer service. And this experience was no different. The staff is friendly an I recently bought my second new car from Hiller. I've always had good customer service. And this experience was no different. The staff is friendly and courteous. My sales consultant Steve Misher was easy to talk to and knowledgeable. He even called me after a few days to ask if I had any questions. Thank you! More
by susang
Employees Worked With
Steve Misher
June 29, 2015
Amazing service So a little background on my 09 Escape. I bought it used when I was stationed in Washington state and after 2 months of owning it, I had to replace th So a little background on my 09 Escape. I bought it used when I was stationed in Washington state and after 2 months of owning it, I had to replace the transmission so I may be a little paranoid when it comes to the transmission, plus 09 escapes don't have great ratings online, but that's the companies fault, not the dealers. The transmission was acting a little rough so I brought it in to get checked. The are very friendly and welcoming and willing to explain everything to you. They offer rental cars free of charge. Then Aaron called and explained that they didn't find anything, even calling and checking with Ford about the issue. No one likes having to take their car in for service, but as long as I am taking it into them, I feel like I will always be treated with respect and integrity from the staff. Keep up the good work! More
by Curt.schumacher
Employees Worked With
Aaron Turk
June 20, 2015
Sold me a bad car, won't help I bought a van from Hiller Ford, and had three major issues in the nine months I've had it. The underbody was rusted out and NOT disclosed, and now th I bought a van from Hiller Ford, and had three major issues in the nine months I've had it. The underbody was rusted out and NOT disclosed, and now the motor blew out. They offered me $500 towards the $3,800 repair I'll need. I still owe $7,200 on this lemon, and Hiller won't take responsibility for selling me a bad car. They told me too call a lawyer. Stay classy, Hiller. You're why people don't trust car dealerships. More
by nkoleas
Employees Worked With
Dave Ligus, Jay Hiller
