Hillsboro Chrysler Dodge Jeep Ram - TX

Lies, lies, lies February 7, 2018 put a $500 deposit on 2005 Audi A4, to hold car until income tax refund was obtained. We explained we were not sure when our refund w February 7, 2018 put a $500 deposit on 2005 Audi A4, to hold car until income tax refund was obtained. We explained we were not sure when our refund would show up and we were told they would hold the car with no problem. Right from the beginning we were told the car would be delivered to our home with no trouble, as we live 4 hours from the dealership. March 7th we are asked for a second deposit to hold car, which we did. During our wait on tax refund, we told Matt to sell the car a total of four times, as he was pressuring us to come up with more and more money. Each time he would refuse and say he wanted us to have the car. March 29th we obtained a cashiers check in the total amount owed on the car and delivery was scheduled to be delivered March 31st. At 9:56 a.m. March 31st we received a call from Matt stating they would not deliver the car and we would need to go pick it up. Again we told them to sell the car and we would not be coming to get the car. As we were told it would be delivered to our home from the beginning. They ended up delivering the car April 5th with one blown tire and four others that were in such bad shape no reputable place would have passed it for inspection. The crack on the side of the tires is so deep you can put a coin in it and wires are visible. However the car was inspected and passed for registration by Bossier Dodge. The temporary deaer tag expired April 20th. When you buy a car from a dealer the tags should last way longer than 15 days. At time of delivery we called Matt and was told we would get one new tire to replace the one that had blown out. As of this date July 19, 2018 we still have not received a tire. We have bought four other new tires. The car had a few minor issues, such as radiator fluid leaking and an oil leak from the oil filter. But we have fixed those issues. The car has not been driven since we received it. We will not drive it without a spare. It is still sitting in the garage collecting dust. Long story short, do not believe anything these people tell you. Especially Matt. This is by far the worst car buying experience we have ever had. More

Tim Trawick Go see him at Bosier Tim Trawick And all staff thank you !! NO HIGH PRESSURE sales at BOSIER. Even the owner has time to speed with you and answer any of your questions. Tim Trawick And all staff thank you !! NO HIGH PRESSURE sales at BOSIER. Even the owner has time to speed with you and answer any of your questions. Thanks More

Loyalty is a hard trait to find Been buying vehicles from this dealership for years starting in 1996. Charlie West, West Side, Outletmall Autoplex, Hillsboro Autoplex, now Bossier. Been buying vehicles from this dealership for years starting in 1996. Charlie West, West Side, Outletmall Autoplex, Hillsboro Autoplex, now Bossier. It's had a few owners over the years to say the least. I don't recommend anyone do business here due to the current group running the show. They care less about the person, whether they work there or just come in off the street, and more about how much they can squeeze you for, in both regards. Back in the day, there was one dealer here in Hillsboro owned by a good man, JJ Dobbs. Honest as the day is long. Are there any car dealerships left with that same platform??? Doesn't seem like it. Do what you want, but I won't be going back to Bossier. I do however wis them luck, they're going to need it. More

DO NOT BUY ANYTHING FROM BOSSIER DODGE My credit score WAS 700 + they ran my credit 33 times dropped my scoreover 100 points then told me I would have to put a bunch of money down!! After My credit score WAS 700 + they ran my credit 33 times dropped my scoreover 100 points then told me I would have to put a bunch of money down!! After hiring an attorney to dispute the 33 inquiries I was informed by several of the banks that I was approved SEVERAL TIMES WITH zero to 4.75 interest but I guess they cant get a bunch of money down doing business with people that have good credit. buy a new truck every 3 years, I’ve NEVER had an issue at the ford house in West, Tex. These folks are crooked crooked crooked STAY AWAY FROM BOSSIER, they will screw you to the moon and back. ruin your credit and lie lie lie lie lie. I’m getting documentation together to turn over to the board. CROOKED CROOKED!!!!!! More

Great Customer Service Dannielle was a very attentive salesperson. Also had my first time sevice and the service team took great care of me.. mindy is the bomb Dannielle was a very attentive salesperson. Also had my first time sevice and the service team took great care of me.. mindy is the bomb More

I will never recommend this place TONY BAKER REFUSED TO GIVE ME BACK A DOWN PAYMENT ON A VEHICLE I DIDN'T EVEN SIGN FOR. I WAS A NEW POTENTIAL BUYER AND THEY LET ME TAKE A VEHICLE HOME TONY BAKER REFUSED TO GIVE ME BACK A DOWN PAYMENT ON A VEHICLE I DIDN'T EVEN SIGN FOR. I WAS A NEW POTENTIAL BUYER AND THEY LET ME TAKE A VEHICLE HOME OVER THE WEEKEND WHILE THEY "WORKED OUT THE FINANCING" I CAME IN TO VIEW PAPER WORK AND POTENTIALLY SIGN FOR THE VEHICLE AND THE DEAL PROPOSED WAS NOT IDEAL FOR ME IN THE END. I KINDLY ASKED FOR MY $400 DOWN PAYMENT AND TONY BAKER REFUSED AND EVEN INSINUATED HE COULD SUE ME FOR THE REMAINING BALANCE OF THE VEHICLE. WORST EXPERIENCE I'VE EVER HAD WITH A BUSINESS. More

Awesome visit Go see Tim Trawick!!! He's awesome.. He's works with you and try to find you the right car and in your price range!!!! Customer service is awesome al Go see Tim Trawick!!! He's awesome.. He's works with you and try to find you the right car and in your price range!!!! Customer service is awesome also. More

Best car buying experience! Hands down one of the best car dealerships I have bought from! From the moment I walked in I was greeted by their friendly staff and right away they s Hands down one of the best car dealerships I have bought from! From the moment I walked in I was greeted by their friendly staff and right away they set me up with someone who was willing to meet my every need in a car! Travis made sure everything I asked for was in THE perfect car for me! The buying process was also very quick! More

Unproffesional Sales Department Very unprofessional service and very unorganized. The sales and finance department are all over the place. The day we did the signing of paperwork the Very unprofessional service and very unorganized. The sales and finance department are all over the place. The day we did the signing of paperwork there had been a verbal agreement of down payment. In the next week or 2 the sales rep called saying they needed additional money towards down payment that it had not been paid in full. Come to find out the paperwork did not reflect what was previously agreed upon. Another issue was that in the weeks following the purchase of the vehicle they started requesting documents that was already supplied to them during signing of paperwork. They informed us that if they didn't have these they couldn't get funded for the vehicle which was a total contradiction of what sales rep had previously told us in a different conversation when he informed us that they had been funded already. Then as the weeks continued they informed us that they had to have us redo paperwork cause they sent it to wrong bank and haven't been funded for vehicle. They don't seem to know what they are doing. We have had vehicle for over a month and still don't have a payment agreement set up and have been trying to give the vehicle back due to all the confusion they have caused. All they have been doing is prolonging the situation and not communicating with us. We are lucky if they even return a phone call. Bottom line we want our money back and to take our business elsewhere. More

TERRIBLE NOTHING BUT LIES AND HAVE MY CREDIT SCORE DOWN 100+ POINTS BECAUSE THEY HAVE RUN MY CREDIT OVER 40 TIMES.BUYER BEWARE NOT THE PLACE TO DO BUSSINESS WI NOTHING BUT LIES AND HAVE MY CREDIT SCORE DOWN 100+ POINTS BECAUSE THEY HAVE RUN MY CREDIT OVER 40 TIMES.BUYER BEWARE NOT THE PLACE TO DO BUSSINESS WITH More