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Hillside Honda
Jamaica, NY
5,957 Reviews
Welcome to Hillside Honda's website, where you can browse our entire inventory of new Honda vehicles and used cars at our Jamaica,Queens region dealership. Come visit us to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at our number above. Hillside Honda serves the Long Island, Queens, NYC and Brooklyn area with quality Honda cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,957 reviews
October 03, 2019
Great services very nice people. Joseph Patanio is very professional and a really nice person. He cares about the customer and makes sure that the problem is fixed properly and on t Joseph Patanio is very professional and a really nice person. He cares about the customer and makes sure that the problem is fixed properly and on time. More
by ADEPANFILIS
Verified CustomerEmployees Worked With
Joseph Patanio
October 02, 2019
my Visit The service was a very pleasant experience. Making the appointment was done on line and had many available slots to bring in the car. I was under the The service was a very pleasant experience. Making the appointment was done on line and had many available slots to bring in the car. I was under the Warranty and my battery was replaced free of charge. The also balanced the air pressure in my tires. I would definitely recommend this Honda location. More
by jwarshavchik
Employees Worked With
Mike Macoon
October 02, 2019
Much longer than promissed I made an appointment for an air bag recall. I was told that it would not take more than an hour and that a lunch break would be enough. The appointme I made an appointment for an air bag recall. I was told that it would not take more than an hour and that a lunch break would be enough. The appointment took over 2 hours. I went several times to ask if the car was ready and was told by the representative that it was, he just needed to input the information in the system. 20 minutes later he was busy chatting with his coworkers, so I went to ask again if the car was ready and he picked up my paperwork from the stack of papers and said that he forgot about it. No apology at all, bad attitude. Not going back ever again. More
by dorota
Employees Worked With
the person who prepared my paperwork
October 02, 2019
Buying new car That was a great experience to go hillside Honda and meet Mr Ejaz and and get best dream car he is so helpful and informative That was a great experience to go hillside Honda and meet Mr Ejaz and and get best dream car he is so helpful and informative More
by AHSANSMILY11
Employees Worked With
Ejaz Haider
October 02, 2019
Carlos was awesome, but disappointed by overall service My mother was helping me throughout the process of starting a new lease, since I live out of town in upstate New York. Everything seemed to be going s My mother was helping me throughout the process of starting a new lease, since I live out of town in upstate New York. Everything seemed to be going smoothly at first and the car salesman offered us a competitive deal for a new HRV lease. Since I was coming from out of town, we told the salesman I would be in Sunday, but had to get the car by a certain time. He happily obliged and said everything would be ready in time for pick up. When I arrived to pick up the vehicle that salesman was “no longer with them”. My mom and I were in touch with that salesman over text message up until a week before the pickup and he never made any mention of his departure. It was obvious when I arrived to Honda that none of the information discussed with that salesman was passed to the rest of the team. The color of the car wasn’t even documented on any paperwork. Carlos was nice enough to clean up that salesman mess. He was very patient and informative throughout the process. However, since there was NO handoff of information, I spent 5 hours at the dealership, before I was told that it would take another 2 hours and the car would not be available until the evening. Since the initial salesman never set anything up for pickup, my car had to be retrieved from a different dealership. The worst part of this whole saga is that the first salesman is getting total credit for this lease even though Carlos had to basically clean up his mess, I really hope some of the commission can somehow go to him. From finance Blake was great!! Super helpful. More
by ELANA.ROSMAN81
Employees Worked With
Carlos , Blake Allman, Ivan Patterson
October 02, 2019
Joseph was amazing Joseph was incredibly professional and detail oriented when he addressed my concerns. Joseph has strong customer service skills and was exceptional to Joseph was incredibly professional and detail oriented when he addressed my concerns. Joseph has strong customer service skills and was exceptional to interact with. I will recommend him to everyone. More
by MASHIYATAHMED
Employees Worked With
Joseph Patanio
October 02, 2019
Awesome Experience My experience in purchasing my 2020 Pilot was super awesome. Fatima my sales rep was very patient and ensured that my needs were met. Kudos to Janna My experience in purchasing my 2020 Pilot was super awesome. Fatima my sales rep was very patient and ensured that my needs were met. Kudos to Janna, Fatima and Peter. Would not trade for any other dealer. More
by GAYNORB2608
Employees Worked With
Fatima Jamil
October 02, 2019
Excellent service and very friendly Every one was very friendly and helpful I was helped right away I was explained all the paper work very well and was shown around the dealership and w Every one was very friendly and helpful I was helped right away I was explained all the paper work very well and was shown around the dealership and was explained about service and my first oil change great job More
by L2G08
October 02, 2019
Fast service and friendly staff Never expected the service to my car to be that fast, I bought a part that I need and they installed for me, and everyone there was courteous and very Never expected the service to my car to be that fast, I bought a part that I need and they installed for me, and everyone there was courteous and very friendly More
by MD5WAR
Employees Worked With
October 02, 2019
Fantastic The experience at Hillside Honda was delightful. The staff members are warm welcoming, reliable,and a pleasure to to business with. I love Michelle The experience at Hillside Honda was delightful. The staff members are warm welcoming, reliable,and a pleasure to to business with. I love Michelle Sanchez, she was extremely helpful and very competent. Thank You! More
by GCIRASOLA
