Hillside Honda | Page 29

I have always had a good experience when I bring my car in, this time I am not having a good time. I brought in my car last Friday to replace right side mirror housing, top and bottom, they replace the pie in, this time I am not having a good time. I brought in my car last Friday to replace right side mirror housing, top and bottom, they replace the pieces, but the technician broke the mirror, they told me to come back the next day, Saturday, which I did, but they told me that mirror was not in stock, so, they asked me to come back this past Monday, I showed up at 7:15 AM, Monday, again I was informed that mirror was not there, so I called up yesterday which was Wednesday, they told me to come today, Thursday, so when I showed up the they told me the only mirror that have is the left side mirror, so, again, they told me to come back this coming Saturday morning and they will have the correct mirror to install, can I trust them that they will have the correct mirror, I don’t know, this experience has caused a great deal of inconvenience and I don’t trust them when they tell me it will be here on Saturday, I am not very happy, I fact I am irate. I have to take time off from work, waste my gasoline. I don’t appreciate getting the run around. Thank you. More

Friendly staff and employees but very few seats are available. Many waiting customers are standing while waiting because I saw only 5 big chairs available. Would be nice if there are coffee available f available. Many waiting customers are standing while waiting because I saw only 5 big chairs available. Would be nice if there are coffee available for coffee maker on a Saturday morning. Good that there is less waiting time. More

They help me with everything I needed. I for sure would recommend this dealer. Thank you I for sure would recommend this dealer. Thank you More

Always very efficient thorough, great agents and good client attention. No other place to go! client attention. No other place to go! More

I'm satisfied to get my Honda Accord here at Hillside Honda, The process was simple and the staffs were nice and helpful, especially Fatima was patently helping me went through the process while my baby Honda, The process was simple and the staffs were nice and helpful, especially Fatima was patently helping me went through the process while my baby keep distracting and messing around. Furthermore, after selling, they help me to set up and show me how to use the new functions of this car while we were waiting. Thanks again to Fatima and all the team was helping me. I'm highly recommend to purchase a Honda here. More

Very poor and have no idea how to handle customers and ver unprofessional. They should know better how to handle customer ver unprofessional. They should know better how to handle customer More

Clean and organized, most sales representatives are welcoming but not to knowledgeable about the cars and usually give poor advice about financial questions. Sales reps are interested in taking the big welcoming but not to knowledgeable about the cars and usually give poor advice about financial questions. Sales reps are interested in taking the biggest monthly payment they can from any and every customer instead of trying to work with them. More

Everything was excellent. Thank you so much. Perfect time and perfect job. You are the best. Thank you so much. Perfect time and perfect job. You are the best. More

Henry Peterson explain the service provided in an understanding manner to me. I rate the service to the highest rating. I have been a loyal customer for + 15 years . understanding manner to me. I rate the service to the highest rating. I have been a loyal customer for + 15 years . More

I was not pleased. I had to wait for nearly 1 hr to drop off tge car. Then for pick up, I had to call, and there was a long wait for pick up. I had to wait for nearly 1 hr to drop off tge car. Then for pick up, I had to call, and there was a long wait for pick up. More