Hillside Honda

Warranty service Purchased CRV2018 EX model two moths ago . After about two months the car battery kept on losing its charge on the battery .Called road side assistant Purchased CRV2018 EX model two moths ago . After about two months the car battery kept on losing its charge on the battery .Called road side assistant. They came and jumped started the car . Called the dealer service department and reported my situation. They had said I needed to make appointment. . Which it would be in two days . So I called salesman MO that had sold me the car . He told me to bring in right away . So which I did . As soon as I got to service department I was taken care of service rep Fidel which was very professional and courteous. They replaced car battery in less then hour .great service recommended it highly !! More

Awesome I had great help from AJ ( dealer ) he help me out with everything I needed to know to get a new car your great I had great help from AJ ( dealer ) he help me out with everything I needed to know to get a new car your great More

Poor communication with customers On Saturday 1/26/19 I went to hillside Honda for an oil change and to have my blades on my wipers changed. I watched as the maintenance men lifted my On Saturday 1/26/19 I went to hillside Honda for an oil change and to have my blades on my wipers changed. I watched as the maintenance men lifted my car completed my service and lowered the car. It took them about 30 minutes to complete the service. When I saw this I was relieved and impressed bc initially I was told it would take up to two hours. After about 15 minutes I went to mike and another gentlemen I believe his name was Hasim and told them that my car was finished I was hoping to have the check out process expedited as i had other engagements. The both ignored me, mike said that he would check with the guys in back. He never checked. When one of the guys in the back came inside (Hasim) I mentioned it to him as he would have more insight seeing that he was working with the cars he told me that my car was waiting for a part. I asked him what part did I need because I was only getting a oil change. He said he didn’t know and he made no attempt to find out. I waited another hour my car was not touched and sat there then they finally called me to check out. I watched a white gentleman who was showing the guys magic tricks come in after me and leave before me. I’m disappointed at the level of service I received and I feel discriminated against as a woman and as an African American woman. I hope that in the future that my time is valued as I am a loyal customer however after this experience I am really reconsidering my commitment with leasing after this poor level of service that I received. More

Hillside Honda Service Department is AMAZING! Your service department always provides the best service and they are always there for me when I need them! What more can I say other than THANK YOU! Your service department always provides the best service and they are always there for me when I need them! What more can I say other than THANK YOU! More

Inspection with more Went for an inspection. Was told needed the third brake light fixed to pass. Watched my car from the waiting room. Interesting how much you can learn Went for an inspection. Was told needed the third brake light fixed to pass. Watched my car from the waiting room. Interesting how much you can learn by just watching and listening to sales people in the waiting room. More

Happy, friendly, and very professional. First time customer there and very satisfied with the service that I got. Staff are friendly and professional. I’m glad I went . Thank you First time customer there and very satisfied with the service that I got. Staff are friendly and professional. I’m glad I went . Thank you More

Thanks you Thanks you for an amazing customer service. I was happy with my purchase. I appreciate the input and advice. They, Michelle Sanchez and Blake Allman Thanks you for an amazing customer service. I was happy with my purchase. I appreciate the input and advice. They, Michelle Sanchez and Blake Allman, were respectful and very knowledgeable in regards to my questions. More

Excellent service and atmosphere. Great place to service my car ! Very friendly atmosphere. Beautiful dealership and very nice showroom. I would highly recommend this dealer for servic Great place to service my car ! Very friendly atmosphere. Beautiful dealership and very nice showroom. I would highly recommend this dealer for service or sales. More

Overall very good experience. The sales team Jennifer and Peter Mills was very professional and courteous. All my questions were answered. When I first stopped by Hillside Honda The sales team Jennifer and Peter Mills was very professional and courteous. All my questions were answered. When I first stopped by Hillside Honda few days before finally buying Honda Odyssey, I met Mohamed Sultan. He was also very professional and Courteous. Finance manager Blake Allman very well explained me the financing details. More

Excellent Good & helpful . I really like the staff there & the customer service . And they guide u perfectly & they have good inventory whatever u need they hav Good & helpful . I really like the staff there & the customer service . And they guide u perfectly & they have good inventory whatever u need they have available . More