Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,143 Reviews of Hillside Honda - Service Center
Sort by
February 25, 2019
Great experience. From the time I got there I was greet properly, great customer service and in a matter of 5-10 minutes I was seen at the front desk and left, within 3 From the time I got there I was greet properly, great customer service and in a matter of 5-10 minutes I was seen at the front desk and left, within 30mins- 1 hr I received a phone call to pick up my car so I was pretty please with everything. More
by MATTHEW.MURRAY26
Verified CustomerEmployees Worked With
Other Employees :
Darryl Jones, Samira Khatun, Ismail Chowdhury, Edwin Luzon
February 22, 2019
Point of contact They answer the phone and have you on hold for over 10 minutes which I find to be rude not knowing your reason for calling They answer the phone and have you on hold for over 10 minutes which I find to be rude not knowing your reason for calling More
by ARLENE_TONGE
Employees Worked With
February 22, 2019
Was taking care of quickly Everyone was good very helpful quickly n took care of my car like it was there own will be happy to always take my care there for service etc Everyone was good very helpful quickly n took care of my car like it was there own will be happy to always take my care there for service etc More
by JOANNEACEVEDO36
February 20, 2019
Awesome Customer Service if your Honda needs any kind of service ask for Joseph Patanio, he will take good care of your vehicle needs. Joe will give you the breakdown of the r if your Honda needs any kind of service ask for Joseph Patanio, he will take good care of your vehicle needs. Joe will give you the breakdown of the repairs and the costs. More
by JCL1267
February 17, 2019
Excellent service I was satisfied with the service. Joseph Patanio was excellent & explained everything what needed to be done. You're always in good hands with Hillsid I was satisfied with the service. Joseph Patanio was excellent & explained everything what needed to be done. You're always in good hands with Hillside Honda. More
by LEILEGASPI
Employees Worked With
Joseph Patanio
February 15, 2019
great very quick and professional service. Hours made it easy to drop off and pick up. very friendly and kind staff. will come back to Hillside again! very quick and professional service. Hours made it easy to drop off and pick up. very friendly and kind staff. will come back to Hillside again! More
by SAMMYKASH
Employees Worked With
don't know
February 12, 2019
Our car had a recall for the rear doors. As always it was expeditious and efficient. We were provided rental services so we were not inconvenienced. Everything was explained to us up front.a As always it was expeditious and efficient. We were provided rental services so we were not inconvenienced. Everything was explained to us up front.and we were called back by that evening. More
by JFROSTI45
Employees Worked With
February 11, 2019
good service Service department receptionist extremely rude. had to call 6 times. On the phone for 30 min before I was able to explain what my service problem is. Service department receptionist extremely rude. had to call 6 times. On the phone for 30 min before I was able to explain what my service problem is. It is poor customer service when the receptionist doesn't even acknowledge you until sixth call. Answering machine would be better. At leased you could leave a message for a call back. More
by NURFKING
Employees Worked With
Samira Khatun
February 11, 2019
Regular schedule service I am satisfied with the service and i did not had to wait for a technician to take my order during drop off and when I picked up my car. I am satisfied with the service and i did not had to wait for a technician to take my order during drop off and when I picked up my car. More
by COLINCARROLL756
Employees Worked With
February 11, 2019
Good quality The customer Service was friendly and helpful and they took the time to explain the problem. I like that they had walk in service, it was very conveni The customer Service was friendly and helpful and they took the time to explain the problem. I like that they had walk in service, it was very convenient. More
by VITIKING5
Employees Worked With
