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Hillside Toyota

Jamaica, NY

Overview
Employees
Reviews
Vehicles
4.8
902 Reviews
We are not your typical dealership in Jamaica, Queens, or in New York City for that matter. At Hillside Toyota, we have a climate controlled facility which gives us the largest indoor display of Toyota for miles in any direction. If you need a Toyota, then we are the name you can trust. We have all the models that you want to drive including Rav4, Camry, Corolla, Sienna, and any other Toyota model you can think of. If you need something Toyota, then you need Hillside Toyota. We are a dealership with integrity. We will always greet you with a friendly smile and honest customer service. From our location in Jamaica, Queens, we serve all of Queens, Brooklyn, Bronx, Staten Island, Manhattan and Long Island. If you are looking for a quality used selection, then you will not be disappointed by what we have to offer. Every one of our used vehicles is just like new, has a clean title, and comes with a CarFax vehicle history report. In addition to all this, we have a comprehensive service department that can provide all the maintenance and repairs your Toyota may need. Come to Hillside Toyota, your Toyota dealership in Queens.
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139-65 Queens Blvd

Jamaica, NY

11435

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Showing 902 reviews

August 29, 2024

Hillside Toyota is an excellent Service Dealer that employs professional personnel similar to The Receptionist Mr. Marvin Bowman who provided me with outstanding customer service when I got my Toyota More

by alleyneata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
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Aug 29, 2024 -

Hillside Toyota responded

Thank you for your kind words and for choosing Hillside Toyota for your service needs! We're delighted to hear that Mr. Marvin Bowman provided you with outstanding customer service during your recent visit. It’s great to know that our professional team met your expectations. We appreciate your feedback and look forward to serving you and your Toyota Camry again in the future!

August 29, 2024

Mr Chandler was polite and respectful. He explained what was going to happen and showed me the waiting room was. When completed he explained everything to me More

by mpguttman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We're glad to hear that Mr. Chandler provided you with polite and respectful service, and that he kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

August 22, 2024

Neechi (sorry if I spelled wrong) was welcoming, lighthearted and descriptive about the information I needed to know. Was not pushy and understood the high cost of the repair I may need to do. Gave More

by SilverCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dass, Siara Martinez, Anil Kissoon, Emily Gonzalez
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Aug 22, 2024 -

Hillside Toyota responded

Thank you for your positive feedback! We're glad to hear that Nishi (I believe this is the correct spelling) provided such a welcoming and helpful experience. We strive to offer clear information without being pushy, especially when it comes to potentially costly repairs. We appreciate your understanding about the slight delay with valet pickup and are pleased you enjoyed our facility. Your satisfaction is important to us, and we're happy we could assist you effectively.

August 21, 2024

Very professional and willing to help anytime. I’m with Toyota care for almost a year and it a pleasure to have easy schedule access. More

by domlande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Hillside Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Toyota Care and that our team has been able to provide the professional and helpful service you deserve. We're glad that the easy scheduling access has made your experience even better. We're here to assist you anytime, and we look forward to continuing to serve you!

August 21, 2024

Excellent service and professionalism. Car is ready when they say and the work has kept my car on the road 17 years. More

by Jpullen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Hillside Toyota responded

Thank you for sharing your experience with us! We’re thrilled to hear that our service and professionalism have kept your car running smoothly for 17 years. It's our goal to always meet our promises and provide reliable work, so your feedback truly means a lot to us. We're honored to have played a part in your car’s longevity and look forward to continuing to serve you in the years to come!

August 21, 2024

The dealership was incredibly clean and the staff members were pleasant and helpful. Overall, I had a good experience. More

by mstraceywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Hillside Toyota responded

Thank you so much for the kind words! We are thrilled to hear that you had a positive experience at our dealership. Providing a clean, welcoming environment and delivering excellent customer service are top priorities for us. We strive to make the car buying process as smooth and enjoyable as possible for all of our customers. Your feedback lets us know that we are succeeding in our mission. We appreciate you taking the time to share your thoughts - it means a lot to our team. We look forward to assisting you with any future automotive needs you may have. Thank you again for your business and for the great review!

August 20, 2024

I had a chirping issue and they did a full inspection for free and test drove it with me. No issues quick in and out More

by dtan04
Recommend Dealer
Yes
Employees Worked With
Latchman "VJ" Mathura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Torres
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Aug 20, 2024 -

Hillside Toyota responded

Thank you for sharing your experience! We're glad we could quickly address the chirping issue and provide a thorough inspection. It's great to hear that the process was smooth and efficient for you. If you ever need anything else, don't hesitate to reach out. We're here to help!

August 20, 2024

Robin Dee is great in sales and very helpful! We'd like to thank Robin for her warm, knowledgeable service. Her manager, Michael, was a great help too. We particularly appreciated Tak Wong's sinc More

by Mian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tak Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Hillside Toyota responded

Thank you so much for your kind words! It was a pleasure assisting you, and I'm glad I could help make your experience a positive one. Michael and Tak will be happy to hear that you appreciated their efforts as well. We always strive to provide the best service possible, and your feedback is invaluable. If there's anything more we could do to improve, please don't hesitate to let us know. We're here for you!

August 18, 2024

Great and effortless experience working with Mike Davila and Hillside Toyota. They were able to secure my vehicle quite quickly. Look forward to working with Hillside Toyota again in the future. More

by Dgavrit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Hillside Toyota responded

Thank you for your kind words! We're delighted to hear that you had a great and effortless experience with Mike Davila and the Hillside Toyota team. It's wonderful to know that we could secure your vehicle quickly and meet your expectations. We truly appreciate your trust in us and look forward to serving you again in the future. Enjoy your new vehicle, and don't hesitate to reach out if you need anything!

August 08, 2024

Very friendly and always helpful in every possible way Gets appointment to fix your own schedule More

by Angelbabe2021P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dass
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Aug 08, 2024 -

Hillside Toyota responded

Thank you so much for your kind words, Angel! We're thrilled to hear that you found our team friendly and helpful. We always strive to accommodate your schedule, so it's great to know that we've been able to assist you in finding convenient appointment times. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. If you ever need anything else, please don't hesitate to reach out!

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