Hilltop Ford

Top notch Customer Service! I recently relocated to the Bay Area and had been searching for a dealership that I can trust to take care of my car. I definitely found that and real I recently relocated to the Bay Area and had been searching for a dealership that I can trust to take care of my car. I definitely found that and really appreciated how much they cared for me and my car. Awesome experience and I highly recommend. More

Service First time visit 6 month check up Dealer we purchased the car from is not customer focus -ignored 5 calls for service- will never go back Hilltop was First time visit 6 month check up Dealer we purchased the car from is not customer focus -ignored 5 calls for service- will never go back Hilltop was most helpful and top service oriented More

Overall great service and friendly staff! Clean waiting area with free refreshments . They were very committed in servicing my car in a timely matter and that makes me very happy and a return customer . area with free refreshments . They were very committed in servicing my car in a timely matter and that makes me very happy and a return customer . More

I couldn't ask for better service than what I received at Hilltop Ford Kia. The people there are friendly and knowledgeable. They were patient with someone like me who was looking to purchase her first brand Hilltop Ford Kia. The people there are friendly and knowledgeable. They were patient with someone like me who was looking to purchase her first brand new car, and made the experience easy and enjoyable. I was first considering a Ford Fiesta but wanted to try a Kia Rio and to have both cars at the same dealership was a nice plus. James was great to work with while test driving and Sammy helped me when I was ready to purchase the car. The exact car I wanted had to be brought in from another location, which was handled quickly and efficiently. Everyone I worked with at Hilltop Ford was knowledgeable, friendly and helpful. I recommend this dealership to anyone looking to buy a new Ford or Kia. More

They provided excellent, friendly, and speedy customer service, and they were able to work with us to find the car we wanted! James Portlock was an excellent sales consultant to work with! service, and they were able to work with us to find the car we wanted! James Portlock was an excellent sales consultant to work with! More

the only thing i received was junk mail.....i will not recommend this dealer to anyone and the Internet department needs a major overhaul. WASTE OF TIME. 1. hilltop fills your email with automated junk recommend this dealer to anyone and the Internet department needs a major overhaul. WASTE OF TIME. 1. hilltop fills your email with automated junk mail 2 salesman call claiming possible wrong email for no contact after you have received 4-5 pieces of junk 3 lose your credit application 4 constantly call while your at work when it plainly says preferred contact is email 5 cant even get simple questions answered like the price of a car I have never written my experience with a business online but everything abut hilltop has rubbed me the wrong way and they could take some pointers from other dealers. I recieved so many pieces of junk mail i am not sure who i was working with completely. those are some of the names above. jeremy johnson More