Hilltop Nissan

Me and my family were disappointed with this dealer for more then one time. My first bad experience with them which I should of known only was trouble is when I signed my contract for leasing an Altima. more then one time. My first bad experience with them which I should of known only was trouble is when I signed my contract for leasing an Altima. When I went to pick it up I saw on the signed contract that my payment amount was about $30 a month higher then for what I had signed and agreed on, they had scribbled out the origianal one and wrote this new price in. What happened was they showed me a car and we agreed on it and the price and they wrote it up not realizing that they had sold me a car that was a little better then what they thought so they just assumed that when I picked it up that I would be ok with this new price. Well obviously I wasn't. The best part is that they didn't even tell me that they did this, they were just hoping that I wouldn't realize it. And when I did approach them on it they were like - Oh yeah I forgot to tell you. I couldn't believe that they tried to do this to me especially because the owner knew my father quite well. Their services takes much longer then they say it will, they have no loner cars for you. The 2 times I had my car serviced was a nightmare. So me being nice and giving them a second chance I went back after my 3 year lease to get a murano, thinking that I leased from them before they would be good to me. Wrong. They tried to lease me a car for a riducoulous amount of money so I left. I went down the street to another Nissan dealer and got the same car for almost $80 less a month. So when I called them to tell them I wasn't getting the car from them and that I got it much less all of a sudden that price was ok. I couldn't believe that they would drop the price that much which meant that they were trying to rip me off an extreme amount. Shame on them. I will never go to them again. My parents also had a bad experience with them as well. My parents purchased a car from them. When my mother went to pick it up the sales man (not her origianal one) tried to sell her an extended warrenty. When she said no I already discussed this with my other salesman he wouldn't stop. Over and over again my mothe said that she didn't want it and over and over this man kept pushing. Finally my mother called my father not knowing what to do since this salesman wouldn't give her the new keys and kept pushing on this extended warrenty, my father told him no a numerous amount of times until my father demanded to speak to the manager. Finally after arguing with the manager my mother got her keys and left. The managers excuse was that he was just looking out for you and doing his job. Looking out - the salesman was getting my mother nervous, my father upset I don't call that looking out. How many times can a person say no. So to me their customer service stinks!!! I will never go to that car dealer again, nor will my parents, or anyone in our family. More