Hilton Head BMW
Bluffton, SC
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The BMW dealership in West Virginia, where I live, leaves a lot to be desired from a customer treatment standpoint. Hilton Head BMW is just the opposite. Professional, courteous and informative. I gladly mak a lot to be desired from a customer treatment standpoint. Hilton Head BMW is just the opposite. Professional, courteous and informative. I gladly make the 7.5 hour drive to have my 5 Series maintained here. More
I recently purchased my BMW, and I couldn't be happier with the wonderful experience I had working with Tim Gleason! From beginning to end, Tim was extremely professional, knowledgeable, patient, and g with the wonderful experience I had working with Tim Gleason! From beginning to end, Tim was extremely professional, knowledgeable, patient, and genuinely kind. He took the time to answer every question I had, was always quick to respond, and made sure I felt comfortable and informed throughout the entire process. What impressed me most was his kindness, professionalism, and willingness to help. He truly cares about his customers, and it shows in the way he treats people. Buying a vehicle is a big decision, and having someone like Tim makes the experience so much more enjoyable. Thank you, Tim, for your outstanding customer service! You absolutely deserve the recognition, and I would highly recommend you to anyone looking to purchase a BMW! More
Tim Gleason was wonderful to work with. I traveled from NC to make the purchase and he was incredibly accommodating and professional. Very attentive and compassionate. My son is currently d I traveled from NC to make the purchase and he was incredibly accommodating and professional. Very attentive and compassionate. My son is currently deployed 82nd airborne and it was a comfort finding out that Tim also shares the same history. Was a seamless and personable experience! Everyone was very friendly and kind at the dealership. More
Casey is my assigned representative and she is always extremely helpful. She explains everything and explores options for making the best decision on possible repairs. She is an asset to the dealership. extremely helpful. She explains everything and explores options for making the best decision on possible repairs. She is an asset to the dealership. Recently when the young man who helps with air in the tires was not available, she did the job herself. She is a real team player. More
My problem is not with the dealer, but with the car. With only 53,000 miles, I was just charged $3,000 for a repair on a four year old car worth barely 30k. BMWs lose value too quickly and repairs out o With only 53,000 miles, I was just charged $3,000 for a repair on a four year old car worth barely 30k. BMWs lose value too quickly and repairs out of warranty for things that shouldn’t go wrong at only 50k miles is ridiculous. I’ve been thinking about a new BMW, but this experience leaves me moving on from BMW. More

