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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
1,037 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 1,037 reviews

August 06, 2026

I’ve worked with Hilton Head BMW for almost 9 years and they continue to serve and surprise us. Our 2 year service on our 2024 X3 went very well…from the technician’s video and work, to Steve Griggs’ help More

by blueweaver21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
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August 05, 2026

The Hilton Head BMW is an excellent dealership with attentive and informative employees. My advisor, Tommy Chen, although fairly new to the dealership, was wonderful. He was very patient, knowledgeab More

by WJH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Chen
Report | Print
Aug 06, 2026 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2026

Excellent buying experience, from the beginning to end of the process. I would recommend them to anyone More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 05, 2026 -

Hilton Head BMW responded

Hi Phil, we are so happy to read such a great review about Hilton Head BMW! Thanks again for the recommendation, and have an amazing day!

July 31, 2026

Excellent customer service Very informative Friendly employees Explained things well Great sales person Love our car More

by nancygallant52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pecero
Report | Print
Aug 02, 2026 -

Hilton Head BMW responded

Hi, we really appreciate your positive review! Until the next time we meet, take care!

July 18, 2026

Generally this dealership completes scheduled service when promised. However my last two scheduled service visits have gone significantly over the the anticipated completion time. My last service was sch More

by gtmacready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 21, 2026 -

Hilton Head BMW responded

Thank you for your continued trust and for sharing your feedback. We’re sorry your recent service visits did not meet the completion times you’ve come to expect. We understand how frustrating it was to experience a delay due to the tires not being available despite scheduling well in advance. Your comments will be shared with our team as we work to improve planning and parts availability. We appreciate your patience and hope to provide a more seamless experience on your next visit.

July 15, 2026

Greats experience. Brian is the best. I would recommend them if looking for a bmw More

by Cgweeksjr72
Recommend Dealer
Yes
Employees Worked With
Brian Shirley and Patricia Garrett
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Jul 17, 2026 -

Hilton Head BMW responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

July 15, 2026

Everyone did a great job serving my car especially my service consultant and the technician. I would recommend the Hilton Head BMW to anyone. More

by Kenpartin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
Report | Print
Jul 17, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 15, 2026

Bought a lot of cars over 40 years and I can tell you that these guys are no nonsense. Best offer and best foot forward upfront. Definitely want to check them out. Ask for Tommy and I promise he’ll take More

by Captain John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy C
Report | Print
Jul 17, 2026 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

July 12, 2026

I always have great service and the staff treat me like my vehicle and I do matter. Thank you Casey and staff More

by gcroma1443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Jul 15, 2026 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 11, 2026

I feel my needs were well met in a timely and courteous manner and Steven was easy to work with More

by dot5386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 12, 2026 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. If you have any further questions, please give us a call. We're always happy to help!

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