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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
1,109 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 1,109 reviews

November 13, 2026

We are so happy with our new purchase! Tim Gleason was THE BEST!! He is knowledgeable, honest and transparent with all of the information! The experience was efficient and stress free. H More

by XXXXX
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
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November 12, 2026

Tim Gleason was very patient and thorough when dealing with us. We had not had a BMW in many years. It was a positive experience. More

by pcurtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Gleason
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November 12, 2026

Hilton Head BMW are awesome! Roderick helped out expeditiously. I was in and out with great service. I was presented with a excellent loaner vehicle. I received excellent care. I More

by Reese71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick Jones
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November 10, 2026

Every dealership I have dealt with in Pennsylvania always gave me a loaner car. This dealership is very difficult to obtain a loaner. This last visit they had my car for 6 days! I love my bmw but will not More

by Radicals4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve?
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Nov 12, 2026 -

Hilton Head BMW responded

Thank you for your feedback. I sincerely apologize for the lack of communication and the difficulty you experienced securing a loaner vehicle during your six-day service visit. This does not reflect the standard of care we aim to provide. I would appreciate the opportunity to discuss this with you directly and restore your confidence in our team. Please reach me at 843-707-0422 at your convenience. Sincerely, Donald Hooks Parts and Service Director Hilton Head BMW (843) 815-1501 dhooks@Group1Auto.com

November 10, 2026

Great customer service and communication from Tim and the whole crew! This is the second vehicle I’ve purchased from HH BMW! More

by Boydmbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 12, 2026 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2026

The service folks were timely, professional and made the whole process very easy for me. More

by Werapp84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
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Nov 12, 2026 -

Hilton Head BMW responded

Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2026

We couldn’t be happier with the service we get from Hilton Head BMW. We have taken our car to be serviced several times and have been very pleased. Our service advisor is extremely helpful and the pric More

by msmcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Casey
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Nov 11, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2026

I had a wonderful experience working with Tim when I purchasing my new car! Tim was friendly, professional, knowledgeable, and patient throughout the entire process. He showed me numerous vehicle, answe More

by sportdog33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
Print
Nov 06, 2026 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2026

What a great experience. Lindsay is great. Thank you. I am fortunate to live close to this dealership. More

by rmgreiner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Thibodeau, Jason Jason, Forrest Jones, Gerry Martel, Dennis Zullo
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Nov 07, 2026 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2026

Knowledgeable and professional with client in mind. Do what they say they will do. Thank you. More

by Eugene.connolly
Recommend Dealer
Yes
Employees Worked With
Chuck DeCarlo
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Nov 05, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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