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Hilton Head BMW

Bluffton, SC

4.9
1,095 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 1,095 reviews

October 29, 2026

All staff is very friendly and great to work with, whether involved in sales or service. More

by Jkreyenbuhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride and Brad Woodcock
October 29, 2026

They did a great job! Stephen at the desk was awesome, he took great care of us and our car. More

by crissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen at the service desk
October 29, 2026

Casey my service advisor was prepared for this scheduled visit and had me in and out quickly! More

by James H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
October 29, 2026

The BMW dealership in West Virginia, where I live, leaves a lot to be desired from a customer treatment standpoint. Hilton Head BMW is just the opposite. Professional, courteous and informative. I gladly mak More

by kloweke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
October 27, 2026

I recently purchased my BMW, and I couldn't be happier with the wonderful experience I had working with Tim Gleason! From beginning to end, Tim was extremely professional, knowledgeable, patient, and g More

by karimaburdette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
Oct 30, 2026 -

Hilton Head BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tim here at Hilton Head BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2026

Tim Gleason was wonderful to work with. I traveled from NC to make the purchase and he was incredibly accommodating and professional. Very attentive and compassionate. My son is currently d More

by Cynthia S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gleason was 5 Stars!
October 23, 2026

Casey is my assigned representative and she is always extremely helpful. She explains everything and explores options for making the best decision on possible repairs. She is an asset to the dealership. More

by ggilbert19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Oct 24, 2026 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

Excellent customer service. On time and on the previously provided estimate. Workmanship is top notch. More

by rich.bauer43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Oct 23, 2026 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2026

My problem is not with the dealer, but with the car. With only 53,000 miles, I was just charged $3,000 for a repair on a four year old car worth barely 30k. BMWs lose value too quickly and repairs out o More

by cecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 21, 2026 -

Hilton Head BMW responded

Hi, thank you for sharing your experience. We understand your frustration regarding the repair costs and the depreciation of your vehicle. Our goal is to provide transparency and professionalism in all our interactions, and we appreciate your feedback, as it helps us improve. We hope you will consider us again in the future as we strive to enhance our customer experience.

October 20, 2026

Casey was outstanding and her recommendations are always very helpful. I appreciate her expertise. Thank you Casey. More

by eyebiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 21, 2026 -

Hilton Head BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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