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Hilton Head BMW

Bluffton, SC

4.9
983 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 983 reviews

April 27, 2026

Always a pleasant experience going to Hilton Head BMW for service on my car, the staff is polite, helpful and knowledgeable. More

by HHI Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Resmiller
April 26, 2026

The selection process was good, but the purchase process took too much time. This process should be optimized More

by DaveDaveyomns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 28, 2026 -

Hilton Head BMW responded

Thank you for taking the time to share your experience. We’re really pleased that you enjoyed working through the selection process with our team. That said, we apologize that the purchase process took longer than expected. We know your time is valuable, and we’re actively working to streamline our process to make it faster and more efficient. Your input helps us improve, and we hope to provide you with an even smoother experience next time!   Crystal Pham Sales Manager - Hilton Head BMW 843-707-0426 cpham1@group1auto.com

April 24, 2026

Repairs done in a timely manner. Videos were helpful. Everyone was polite and professional. However, they did not take my critique of BMW's lack of design and manufacturing quality More

by TLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick
Apr 28, 2026 -

Hilton Head BMW responded

Thank you for your feedback. We’re glad to hear your repairs were completed in a timely manner and that you found the updates helpful. We understand your concerns regarding the nature of the repair and appreciate you sharing your perspective. We hope to continue providing you with professional and transparent service moving forward.

April 22, 2026

Romi was awesome. Attentive, informative and super friendly! We were treated very well throughout the process. More

by caraway05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romi
Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

Professional diagnostic and car status report. Casey Pride helped us out with an urgent need and was a pleasure to work with. More

by jhabbott2ez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

I have to give my sales representative the highest scores and praise! Brian is ethical amazing ,considerate & empowering! He helps me understand everything I’m not certain of and goes 110% to make sure the More

by katemyershhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian! Fabbi
Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

The appointment was on time and I was on my way within an hour with my service complete. More

by timcyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

Service department is amazing; especially Kristen! We’ve been to other BMW dealerships in Atlanta and those dealerships need Hilton Head BMW to train them on how to interact with clients and consiste More

by JAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 25, 2026 -

Hilton Head BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2026

Walter got me in the perfect car in one afternoon! The process was quick and easy! More

by jlinden0222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter
Apr 25, 2026 -

Hilton Head BMW responded

Hello, we're happy you found Walter to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2026

Hilton Head BMW has a nice atmosphere. The employees I’ve dealt with are very professional and knowledgeable. More

by hjonesregis
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
Apr 24, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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