Hilton Head BMW
Bluffton, SC
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Every visit the service costs increase. Shocked at the cost of suggested fixes from my X3, with 80,000 miles. They estimate over $8,000 in repairs/maintenance on a car that feels to me to b Shocked at the cost of suggested fixes from my X3, with 80,000 miles. They estimate over $8,000 in repairs/maintenance on a car that feels to me to be running fine. Shocked! Losing trust. Guess i won't be getting another BMW. TOO expensive to maintain. Have had all regular maintenance done sas scheduled with no problems. Hate my run flat tires, akthough i got over 60k miles from them. A mistake, by BMW, Iin my mind. More
Great customer service and professionalism. We live in Savannah and I rather drive to the BMW Hilton Head to get the awesome service, thank you We live in Savannah and I rather drive to the BMW Hilton Head to get the awesome service, thank you More
I recently purchased a new vehicle and had an outstanding experience from start to finish. Tim Gleason was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my n experience from start to finish. Tim Gleason was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs. There was never any pressure, and every question was answered promptly and thoroughly. The entire process was transparent, efficient, and enjoyable. The level of customer service exceeded my expectations, and I truly felt valued as a customer. I highly recommend BMW of Hilton Head and especially Tim Gleason for anyone looking for a hassle-free car buying experience. More
Hilton Head BMW is a very nice dealership. The customer service care employees are very attentive and helpful. The waiting area is nice and clean. The snacks they offer while a customer waits The customer service care employees are very attentive and helpful. The waiting area is nice and clean. The snacks they offer while a customer waits are fresh. The mechanics are knowledgeable. The only complaint I have is pets are welcomed and I'm terrified of dogs. More
What a awesome buying experience, we have bought 15 new vehicles over the last 25 years and this was the best by far our client advisor Romi Kurt was the best we have ever experienced, no pushing, no press vehicles over the last 25 years and this was the best by far our client advisor Romi Kurt was the best we have ever experienced, no pushing, no pressure, just ask what we were looking for and hit the mark on the 1st try. He had total knowledge of the vehicle walked us through everything with out ever making us feel uncomfortable. The Hilton Heat BMW were a true pleasure to work with. I highly recommend them!!! More
Service department is professional, efficient and customer orientated. Have had my BMW's serviced there for about 10 years, never experience upsell or unneeded recommendations. Opposite has been true customer orientated. Have had my BMW's serviced there for about 10 years, never experience upsell or unneeded recommendations. Opposite has been true, when talking to service about what I thought I needed,they frequently advised why I didn't need service. Truly customer centric in today's environment. Highly recommend. More
Working with Kobey Dodge was an absolute game-changer. She is a true no-nonsense professional who provided a completely hassle-free experience from start to finish. Thanks to Kobey's dedication, respondin She is a true no-nonsense professional who provided a completely hassle-free experience from start to finish. Thanks to Kobey's dedication, responding to our text on her day off, we enjoyed a remarkably smooth transition into our new vehicle and secured the exact deal we wanted in less than three days. If you want a seamless car-buying experience, go see Kobey! More

