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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
943 Reviews
Call Dealership (843) 815-1501
View Awards

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 943 reviews

March 05, 2026

I respect and appreciate Steve Griggs so very much! He is efficient and honest and got me in and out as quickly as possible! Thank you Steve! More

by Missmo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
March 03, 2026

A fantastic experience! Thank you to Romi and the team for the out-of-town paperwork and wonderful service. More

by Hannah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Romi and Patti
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February 27, 2026

Labor is way too expensive. Service team tries to upsell services Came in for oil change and 2 filters. Total bill was $320. They wanted to replace a $50 seal with $900 in lab More

by dvewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Report | Print
Mar 02, 2026 -

Hilton Head BMW responded

We are unable to locate your name in our system. I would like to learn more about your recent experience. Please contact me via email dhooks@group1auto.com or 843-707-0422. Sincerely, Donald Hooks - Parts and Service Director

February 27, 2026

Manager of car maintenance was very receptive took care of all my concerns lady at the front desk took care of all of my concerns. Other than all, I had a very good experience at the BMW Hilton head dealer More

by thomasb256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 02, 2026 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

Very efficient check in and out. Customer service was excellent. All service items were performed as explained by my service advisor, Steve Griggs. Love my Z4! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Mar 02, 2026 -

Hilton Head BMW responded

Hello Scott, we're happy to hear you had such a positive experience with Steve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

Great! ! Always enjoy working with them. Have purchased 5/6 BMWs from them over the years. More

by jmuth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
Report | Print
Feb 27, 2026 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2026

Was happy with the service the work was done in a timely matter thank you More

by Cullysouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen'Rismiller
Report | Print
Feb 27, 2026 -

Hilton Head BMW responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2026

Service rep was very helpful and explained the time line needed for the repairs. All issues were resolved and Will use them again in the future. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Feb 19, 2026 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2026

Exceptional customer service on a consistent basis! ! Friendly, professional, timely. Kristen in customer service exceeded all expectations. Hilton Head BMW is simply the best!!! More

by Amylbarnum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Rismi
Report | Print
Feb 15, 2026 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Good timely service. I have nothing else to say. Xxx.xxx.zxx.xxx.xxx.xxx More

by mpswiatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Limdsay
Report | Print
Feb 14, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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